Customer Support Representative

1 day ago


Bengaluru, Karnataka, India c8-9a32-4f75-b4e3-dcba73eb9476 Full time ₹ 3,00,000 - ₹ 4,20,000 per year

Key Responsibilities:

  • Handle inbound and outbound calls related to US healthcare queries such as prior authorization billing, claims, or patient support.
  • Provide accurate information while maintaining professionalism and empathy.
  • Process and manage healthcare-related documentation, claims, and billing records.
  • Ensure all data entry and updates are accurate and timely.
  • Handle email and chat support as required.
  • Collaborate with cross-functional teams to resolve customer concerns.
  • Adhere to compliance standards and data privacy regulations in healthcare (e.g., HIPAA).


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