Front Desk Receptionist

2 days ago

Noida, Uttar Pradesh, India Lantern Digital Services Pvt Ltd [DigiLantern] Full time ₹ 18,00,000 - ₹ 36,00,000 per year

Job Title: Front Desk Executive

Location: Skinlogics Clinic, Sector 26, Noida

Job Summary:

We are looking for a well-groomed, organized, and courteous Front Desk Executive to be the first point of contact for our patients/clients. The ideal candidate will handle front office operations efficiently, ensuring a warm, welcoming, and professional environment. This role involves managing reception duties, coordinating with internal teams, maintaining records, and providing excellent customer service to enhance overall client satisfaction.

Key Responsibilities:

  • Greet and welcome visitors/patients in a professional and friendly manner
  • Manage incoming calls, messages, and emails promptly and accurately
  • Schedule and confirm appointments as per doctor/management availability
  • Maintain patient/client records and ensure all data is updated accurately
  • Handle inquiries related to clinic services, packages, and appointments
  • Coordinate with doctors, counselors, and staff for smooth day-to-day operations
  • Ensure the reception area is clean, organized, and presentable at all times
  • Manage billing, payment collection, and issue receipts as required
  • Assist in maintaining inventory of front office supplies
  • Handle customer feedback and escalate issues to management when necessary

Requirements:

  • Graduate in any discipline (Hospitality or Administration background preferred)
  • 1–3 years of experience as Front Desk Executive/Receptionist (preferably in clinic, healthcare, or hospitality sector)
  • Excellent communication skills in English and Hindi
  • Pleasant personality with a professional and polite demeanor
  • Proficient in MS Office and appointment management software
  • Strong organizational and multitasking abilities
  • Ability to remain calm and composed under pressure

Preferred Qualities:

  • Positive attitude and customer-first mindset
  • Presentable, punctual, and disciplined
  • Ability to handle confidential information responsibly

Job Type: Full-time

Pay: ₹15, ₹35,000.00 per month

Benefits:

  • Provident Fund

Ability to commute/relocate:

  • Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • What is your notice period?
  • What is your current salary?
  • What is your expected salary?

Work Location: In person

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