
Customer Relationship Management Executive
4 days ago
Role & responsibilities
Key Responsibilities:
- Handle customer interactions over the phone in Tamil, Hindi, English with professionalism and empathy.
- Maintain and update customer data in software and ensure smooth integration with Tally.
- Coordinate with the sales and accounts to ensure prompt and accurate communication with customers.
- Follow up with customers and sales person regarding payments.
- Maintain accurate records of customer transactions.
- Assist accounts team in cross-verifying entries in Tally related to customer payments, returns, or adjustments.
- Support marketing campaigns through database management and basic segmentation.
Skills & Qualifications:
- Minimum 12 years of experience in CRM customer support
- Proficient in Tamil, English and Hindi
- Basic working knowledge of Tally Software (data entry, voucher checking, customer ledger verification)
- Strong communication and interpersonal skills
- Detail-oriented with a customer-first mindset
Educational Qualification:
- Bachelors degree (B.Com / BBA / or any related field preferred)
Interested candidates can share their resume on my mail id : ,
or direct whatsapp me on :
Thank & Regards
Ritu Sahani
HR Executive |
M:
E:
A: Gurukrupa Export Private Limited
Surat| Mumbai | Chennai | Bangalore | Coimbatore |
Hyderabad | Vijayawada | Thrissur |
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