CRE (Customer Relationship Executive)

3 days ago


Surat, Gujarat, India Avasara Consulting Full time ₹ 4,00,000 per year

Role: Customer Relationship Executive

Location: Surat

Preferred Immediate Joiners – Max 15 Days

Key Responsibilities:

  • Handle customer queries and concerns via phone, email & Chat.
  • Manage customer subscriptions – onboarding, renewals, and support.
  • Maintain accurate customer records, feedback, and issue logs using Excel/Google Sheets.
  • Generate daily/weekly reports related to customer interactions and subscription performance.
  • Coordinate with internal departments (Operations, Sales, etc.) for smooth issue resolution.
  • Support in backend tasks for the daily operations of company's subscription/daily segment.
  • Report early to the office if required, as per operational needs related to daily order cycles.

Required Skills & Qualifications:

  • Good Excel knowledge – basic formulas, data entry, and report preparation.
  • Strong communication and problem-solving skills.
  • Detail-oriented and organized with a customer-first attitude.
  • Fresher candidates welcome with a willingness to learn and work in a fast-paced environment.
  • Must be comfortable with early reporting schedules as per business needs.

Additional Notes:

  • This is a purely in-office role.
  • No field visits or travel involved.

Job Type: Permanent

Pay: Up to ₹400,000.00 per year

Work Location: In person

Speak with the employer



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