AS/400 Developer with L1 Support Experience

2 weeks ago

Delhi, Delhi, India Namasys Analytics Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Title: AS/400 Developer with L1 Support Experience (5+ Years)

Location:
Remote (Work from Home)

Company: Namasys

Employment Type:
Full-Time | Permanent

Experience Required:
5+ Years

Industry:
IT Services | Digital Transformation | Data & AI

About Namasys

Namasys is a new-age Data Analytics and AI company helping enterprises unlock the power of insights through intelligent platforms. With a strong focus on legacy transformation and cloud-first architectures, we work with Fortune 500 clients across the US, MEA, and Africa. As a remote-first company, we foster a culture of ownership, innovation, and continuous learning.

About the Role

Namasys is hiring an experienced
AS/400 Developer
who can take ownership of both
application development
and
Level 1 production support
in a dynamic and remote-first work environment. The role requires hands-on expertise in RPG/CL development and a strong understanding of operational support workflows, including job monitoring, issue triage, and basic troubleshooting on the IBM iSeries (AS/400) platform.

You will work on business-critical systems across industries like manufacturing, finance, and logistics, while also ensuring system stability and first-response resolution in live environments.

Key Responsibilities

Application Development


• Design, develop, enhance, and maintain AS/400 applications using
RPGLE
,
Free-format RPG
,
CL/CLLE
,

and
SQL/400
.


• Analyze business requirements, write technical specifications, and deliver code aligned with performance

and scalability standards.


• Integrate with external systems and contribute to modernization efforts (APIs, UI upgrades).


• Perform code reviews, testing, and deployment in collaborative Agile environments.

L1 Production Support


• Monitor
batch jobs
, job queues, message queues, and printer files; resolve first-level issues proactively.


• Investigate and restart failed jobs, clear spool files, and perform basic corrective actions.


• Acknowledge, log, and triage tickets; escalate to L2/L3 support as needed.


• Reset user passwords, unlock accounts, and perform basic role/user management tasks.


• Communicate status updates to business teams and maintain clear documentation of incidents and resolutions.


• Participate in 24x7 support rotations (if required, rotational).

Required Skills and Experience


• Minimum
5 years of hands-on experience
in
AS/400 (IBM i)
development and support.


• Expertise in
RPG IV / ILE / Free RPG
,
CLP/CLLE
, and
SQL/400 (DB2)
.


• Familiar with tools like
SEU
,
PDM
,
RDi
, and job scheduling systems.


• Experience in
L1 application or system support
— job monitoring, basic troubleshooting, incident

management.


• Good understanding of
production environments
, SLA handling, and escalation protocols.


• Strong debugging skills using job logs, spool files, and system logs.


• Proficient in
ticketing tools
(e.g., ServiceNow, JIRA) and
remote collaboration platforms
(Teams, Slack).


• Strong communication skills and ability to work independently in a remote environment.

Nice to Have


• Experience in
AS/400 modernization
— APIs, UI enhancement, cloud migration.


• Familiarity with
Agile methodology
, DevOps pipelines, and code repositories (Git).


• Industry exposure to
Manufacturing, BFSI, Logistics, or ERP systems
.

Interested candidates may share their resumes

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