Manager - Application & Technical Expert ( L1 )

Job Description:

About Business:

• Product Portfolio

o AC Drive, Soft Starter, PLC, HMI, SCADA

o Software Solution –Process SCADA

• Geography: Hyderabad ( area of operation - Hyderabad & Vizag )
• Team Size: Individual Contributor

Purpose

The objective of the role:

• To provide technical support to sales, business development, Segment sales team in application understanding & development. The role involves close co-ordination with Integrated Solution Provider (ISP) in building skill of their team. All the L1 support related activities to be handled for the assigned territory.

Areas of Responsibility

• Training to ISP: Training existing and new ISPs on product understanding, product handling and key applications.
• Development of STC trainers: Conduct Train the trainer program for STC. Help them prepare training modules.
• Development of local service centers: Co-ordinate for appointment, training of service centers & specific support needs of service centers.

• Conduct application meet.

• Application support:

o Prepare technical guidelines for fan, pump, compressor, crane CT, LT, Hoist; conveyor, etc

o Prepare guidelines on use of various communication protocols in Drives & PLC.

o New application development in close working with Sales / ISP.

• Product presentations and demonstration at End users, OEMs & consultants.
• Support to sales & service: Help in project specification compliance.

Qualifications:

Desired Knowledge and Experiences

• Graduate Engineer with 8 – 12 years of experience in site execution of automation projects involving VFD, PLC, HMI & SCADA and hands-on experience on programming software of PLC & SCADA.
• Should have worked as individual and also as a part of cross Function Team
• Strong verbal and written communication skills to effectively collaborate with stakeholders and document processes.
• Excellent troubleshooting skills and ability to work under pressure.

Critical Experiences

Industry and Function: Field experience in project execution of VFD, PLC, HMI & SCADA in segments like WWW, MMM, Chemical, F&B, Textile. Worked as Technical support / Service support / Project Engineer

Business Experience: Responsible for increasing sales through Value selling by providing technical support to sales Developing new markets through applications, Channel development and new segments

Relationships: National Sales, and Targeted teams Customers, OEM Panel Builders and SI

Critical Knowledge

Market and Environment: Awareness of industrial automation market trends (Country) especially related to VFD, PLC & HMI. Domain Knowledge: of major verticals, F&B, MMM, WWW, Petrochemicals and application within the segments. Understanding customer requirement Understanding of competiton

Technical and Professional: Industrial Automation System, Software solutions, Industry segments Industrial Applications Knowledge Technology (IIOT, Software Solutions, Operational efficiency, and process efficiency)

• Stakeholders
• Internal:

o LV & IA Sales Team

o Business Development team

o Segment Sales Team

o Service Team

• External:

o System Integrators

o Customer

About Lauritz Knudsen Electrical and Automation

Lauritz Knudsen Electrical and Automation (A unit of Schneider Electric India Pvt. Ltd.) is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer a comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and industry.

L&T Switchgear is now Lauritz Knudsen Electrical & Automation.

About Our Company:

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today

€36 billion global revenue

+13% organic growth

employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.