Rental Service

2 days ago

Jaipur, Rajasthan, India Godrej & Boyce (G&B) Full time ₹ 4,00,000 - ₹ 12,00,000 per year

As India's largest manufacturer of forklift trucks, Godrej Material Handling offers an extensive range of forklifts, which include electric, LPG, and diesel counterbalanced forklifts up to 25 tonne capacity, warehouse trucks, and specialised trucks for specific applications. The business also designs and manufactures accessories to address a wide range of handling applications besides offering accessories made by specialists.

The business offers lease, hire-purchase, and sale of pre-owned equipment as well as service maintenance programs through a network of 16 branches and over 45 dealers across India. The business exports to over 40 countries across Asia, the Middle East, Africa, Latin America and Europe and holds ISO , ISO and OHSAS quality assurance certificates awarded by TUV Nord.

With the help of international partners, like Crown, Komatsu, Hubtex, Tennant, Merlo, Iteco and Harlan, Godrej Material Handling offers a one-stop solution for its customers.

Key Result Areas:

  1. Fleet Maintenance

  2. Contract Stability

  3. Profit Optimization

  4. Business Growth

  5. Customer Satisfaction

  6. Process Efficiency

  7. Organization Imperatives

Job Description:

The incumbent will be responsible for managing and maintaining rental fleet equipment, supporting contract execution and stabilization, improving contract profitability, driving business development, ensuring customer satisfaction and deploying efficient systems and processes while ensuring alignment to organizational imperatives

  1. Fleet Maintenance

  2. Ensure timely upkeep and repairs of rental equipment at customer sites.

  3. Plan and manage parts inventory to meet onsite requirements efficiently.

  4. Implement and monitor preventive maintenance schedules for all rental assets.

  5. Contract Stability

  6. Support field teams during contract initiation and stabilization phases.

  7. Manage and coordinate contract manpower deployment at site locations.

  8. Profit Optimization

  9. Drive initiatives to improve the profitability of rental contracts through cost optimization and operational efficiency.

  10. Business Growth

  11. Develop dashboards and strategic plans to support business growth and decision-making.

  12. Manpower evaluation and trainings

  13. Customer Satisfaction

  14. Conduct regular site visits to engage with customers across the region.

  15. Maintain strong relationships and consistent communication with all rental customers.

  16. Manage customer escalations and equipment breakdowns.

  17. Process Efficiency

  18. Enhance onsite execution through effective deployment of systems and processes.

  19. Ensure prompt retrieval of assets upon contract closure.

  20. Ensure complete usage of EAM

  21. Focus on reducing FRT, MTTR, and improving process adherence at sites.

  22. Organization Imperatives

  23. Actively contribute to continuous improvement initiatives such as Kaizens and Business Excellence programs.

  24. Foster a culture of safety and compliance across all operations.

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