Deputy Area Manager

19 hours ago

Surat, Gujarat, India Bajaj Finserv Full time US$ 60,000 - US$ 1,20,000 per year

Debt Management Services - RuralSurat

Posted On

05 Mar 2025

End Date

05 Mar 2026

Required Experience

4 - 5 Years

BASIC SECTION

Job Level

GB03

Job Title

Deputy Area Manager - Debt Management Services - Rural, RNPL, RNPL

Job Location

Country

India

State

GUJARAT

Region

West

City

Surat

Location Name

Surat

Tier

Tier 1

Skills

SKILL

DATA ANALYSIS

TREND ANALYSIS

ACCOUNT RECONCILIATION

DEBT MANAGEMENT

COMPLIANCE MANAGEMENT

DEBT COLLECTION

COLLECTIONS

RECOVERY

RECOVERY MANAGEMENT

TARGET ACHIEVEMENT

GOAL ORIENTATION

Minimum Qualification

OTHERS

JOB DESCRIPTION

Job Purpose

The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients.

Duties and Responsibilities

Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and tracking.Ensure legal guidelines are complied with while repossessing products.Travelling with the RO's.To do timely allocation of the cases of the team members.Should be Profecient in excel. Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Counsiling and grooming of his direct reportee to enhance and polish their skill sets.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation.

Required Qualifications and Experience

Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates and providing proper guidelines. Milestone reviewing and tracking.Ensure legal guidelines are complied with while repossessing products.Travelling with the RO's.To do timely allocation of the cases of the team members.Should be Profecient in excel. Daily tracking of the performance of the team members.Maintain accurate records of customer interactions and transactions.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Counsiling and grooming of his direct reportee to enhance and polish their skill sets.Manage a team of collection officers to achieve overall targets.Rectify problems encountered during the collection process.Manage average collection reports to monitor and improve collection performance.Legal Recovery for Urban NPLWheels (Vehicle Finance) Repo and Legal ManagementLitigation & Case ManagementCompliance & Risk MitigationReporting & Documentation.

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