Call Support

1 week ago


Bengaluru, Karnataka, India Trukker Technologies Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Act as the first point of contact for customers via phone, email, and chat

Handle bookings, delivery status updates, and post-delivery feedback

Resolve issues related to shipment delays, truck availability, invoicing, etc.

Coordinate with internal teams (Operations, Dispatch, Accounts) to provide real-time updates Maintain accurate records of interactions in the CRM

Monitor customer satisfaction and escalate unresolved issues to the relevant departments Follow up on service-related issues to ensure timely closure

Support key accounts and ensure SLAs are met



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