Call Center Executive

9 hours ago

Bengaluru, Karnataka, India IndusViva Health Sciences Pvt Ltd Full time ₹ 1,00,000 - ₹ 3,00,000 per year

The Executive will handle either of the 3 roles or a combination mentioned below as per the requirement of the department.

Work Location Bangalore.

Inbound Calls: Executive will receive the calls at the DCS call centre and respond to the queries of the distributors or raise ticket as per the severity of the calls.

Outbound Calls: Executive will out call distributor as part for retention activities – Proactive / reactive in nature. They would identify the reason, why distributor is inactive and propose solutions /convince them to return back to business.

Backend support – Respond to Mails and Tickets: Provide resolution to the mails received from the distributor. Raise and follow-up on tickets raised to other departments.

Educational Qualification: PUC / Graduate

Experience: 6 Months or more years of experience, in Call centre/BPO. Previous Experience with MLM companies in distributor support roles will be added advantage Attributes,

Skill Sets: Good Communication skills, Language Proficiency Mizorama and Engalish

Good Computer skills – MS Office. Additional Responsibilities: Verify the documents of the distributors uploaded as per the KYC policy.

Job Types: Full-time, Permanent

Pay: ₹18, ₹20,000.00 per month

Benefits:

  • Health insurance

Ability to commute/relocate:

  • Bengaluru , Karnataka: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Any South Language
  • Work Location Bangalore.

Education:

  • Bachelor's (Preferred)

Experience:

  • Tele calling: 1 year (Preferred)
  • Customer support: 1 year (Preferred)

Language:

  • Malayalam (Preferred)

Work Location: In person

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