Digital Operations Specialist

1 week ago

Hyderabad, Telangana, India Goldman Sachs Services Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Consumer Platforms-Hyderabad-Digital Operations - Specialist

In Platform Solutions (PS), we power clients with innovative and customer-cantered financial products. We bring the best qualities of a technology player and combine that with the best attributes of a large bank. PS is comprised of four main businesses, underpinned by engineering operations, and risk management:


• Transaction Banking, a cash management and payments platform for clients building a corporate treasury system


• Enterprise Partnerships, consumer financial products that companies embed directly within their ecosystems to better serve their end customers


• Merchant Point-of-Sale Lending, a platform that provides custom credit financing for home improvement merchants to offer directly to their customers


• ETF Accelerator, a platform for clients to launch, list and manage exchange-traded funds

Asset Management Operations

HOW YOU WILL FULFILL YOUR POTENTIAL

  • Determine action required based on established procedures to protect the Bank's assets, work with

supervisor on handling more complex cases

  • Investigate and initiate chargeback basis customers concern, and document actions taken in a timely and correct manner to provide a record of activity and meet audit and compliance requirements
  • Eye for detail in investigations and identification of fraudulent activities
  • Knowledge of chargeback reason codes
  • Prearbitrate disputes that may need potentially more evidence from the acquirer bank
  • Communicate, in a professional manner, with customers, merchants, financial institutions, and other personnel to resolve system problems or request additional information and / or documentation to support a decision on whether fraudulent activity has occurred
  • Assist in identifying and developing process enhancements to maximize efficiency of fraud detection activities as required

Asset Management Operations

SKILLS & EXPERIENCE WE'RE LOOKING FOR

BASIC QUALIFICATIONS

  • Minimum graduation
  • 1-2 years in disputes and chargeback process
  • Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook)
  • Strong understanding of the customer service experience
  • Must be self-directed, detail oriented, driven, and able to work independently in a team-oriented and fast –

paced environment

PREFERRED QUALIFICATIONS

  • Bachelor's Degree
  • Fraud experience in financial services environment
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at
We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more:
The Goldman Sachs Group, Inc., 2025. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Experience LevelMid Level

  • Creative Digital Content Specialist

    2 days ago

    Hyderabad, Telangana, India Digital Echo Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Creative Digital Content Specialist (Remote, Full-Time)We are looking for a full-time, remote Creative Digital Content Specialist to join our growing digital media team at Digital Echo. This role is perfect for someone who loves video editing, creating engaging social content, and managing digital publications across multiple platforms.If youre creative,...

  • Digital Communication specialist

    2 weeks ago

    Hyderabad, Telangana, India HM Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Limagrain is a global company with deep local roots. Our parent company is an agricultural cooperative based in the Limagne-Val d'Allier plain, in the heart of Central France's Auvergne region, while we are an international seed and agri-food group with some 9,600 employees working in 53 countries.As the 4th largest seed company in the world, we achieved...

  • Digital Marketing Specialist

    2 weeks ago

    Hyderabad, Telangana, India ThakshLabs Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionThakshLabs is a next-gen innovation powerhouse blending Media, AI Marketing, and Product Development under one umbrella. We are not just a digital agency — we are a growth partner. Our mission is to help brands achieve national visibility and build scalable tech products. At ThakshLabs, we make your vision measurable, creative, and...

  • Digital Marketing Specialist

    1 week ago

    Hyderabad, Telangana, India Appit Software Solutions Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    We are excited to announce that we are urgently hiring for the position of Digital Marketing Specialist for our office located in Hyderabad. We are looking for candidates with 2-3 years of industry experience.Job Title: Digital Marketing SpecialistExperience: 2 - 3 YearsNotice Period: ImmediateWork Location: HyderabadInterested candidates can share their...

  • Digital Marketing Specialist

    6 days ago

    Hyderabad, Telangana, India UDO JETX Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company DescriptionUDO Jetx is redefining the private aviation landscape by making private jet travel more accessible, reliable, and tailored for today's clients. As a full-service private jet brokerage and charter provider, UDO Jetx combines deep market expertise, a handpicked global fleet, and a commitment to safety and service excellence. Trusted by...

  • Talent Acquisition Specialist

    6 days ago

    Hyderabad, Telangana, India Google Operations Center Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usThe Talent Acquisition Specialist is responsible for managing the end-to-end recruitment process — from...

  • Digital Marketing Specialist

    4 days ago

    Hyderabad, Telangana, India Consultixs Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    **We're Hiring: Digital Marketing Specialist (Recent Graduate)****Location:** Office | Full-Time**Company:** ConsultixsAre you a recent graduate passionate about digital marketing, content creation, and the rapidly evolving world of fintech and private capital markets? Do you want to kickstart your marketing career in a dynamic, entrepreneurial environment...

  • Process Specialist – Non-IT Operations

    2 weeks ago

    Hyderabad, Telangana, India GrowInSync Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionAt GrowInSync, we help businesses evolve by aligning cutting-edge technology with strategic vision. We specialize in IT services, digital transformation, and consulting solutions designed to scale seamlessly with your goals. Our mission is to empower growth—smartly, securely, and in sync with your future. Join us and grow together, in...

  • Operational Specialist

    2 weeks ago

    Hyderabad, Telangana, India Ophyrelix Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role located in Hyderabad for an Operational Specialist. The Operational Specialist will be responsible for managing and optimizing daily operations, overseeing project management activities, enhancing sales processes, and ensuring effective communication within the team. The role involves tracking and analyzing...

  • Developer Specialist

    1 week ago

    Hyderabad, Telangana, India Google Operations Center Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Developer Specialist you will help build the next generation of internal tools for our team using...