
Quality - Call Centre executive needed in Shadipur, Delhi (international process)
2 days ago
Call Quality Analyst for international BPO
( australian process)
Salary: upto 25 k
Position: Quality Analyst
Experience: Minimum 1 years' experience as a Quality Analyst
Location:Kirti Nagar West delhi
Job Type: Full Time
Shift timings:
4:30 AM – 01.30 PM IST
5.5 days working
Transport: pick up cabs in hiring zone
The Role
: Experience in sales and upselling process is strongly preferred
- Ensure that the process is adhering to the prescribed quality parameters
- Provide feedback, coaching and mentoring on an ongoing basis to improve process efficiency.
- Should work closely with Operations and Training team and give inputs to improve quality standards
- Content development. Should be well versed with developing quality guidelines for the process Ensure zero defects
- Review quality process periodically and prepare action plans for process excellence.
- Attention to details
- Audit management
- Good analytic skills
- Excellent written, communication and interpersonal skills
- Proficient with MS Office
- Team management
Education:
- UG/ Graduate
Benefits:
- Work directly with Australian based company
- Fun loving, friendly and playfully competitive office culture
- Competitive base salary and great commission structure
- Free Pickup or Travel Allowance
- Lunch and tea provided
- Excellent opportunity for advancement and career progression and much more.
HR team
Vision tech
Job Type: Full-time
Pay: ₹24, ₹26,000.00 per month
Work Location: In person
-
Delhi, Delhi, India Paisabazaar Full time ₹ 2,00,000 - ₹ 6,00,000 per yearDear Candidate,Paisabazaar is hiring for Sales Associate - Credit Cards for Shadipur, Delhi location.Interested candidates can share their resume to @ or can mail to Role Description:1) Assisting customers in sales of a range of financial products on the phone.2) Selling loans to the customers by explaining the features.3) Tele calling will be in respective...
-
Telesales_Voice Associate_Loan
1 week ago
Delhi, Delhi, India Paisabazaar Full time ₹ 1,20,000 - ₹ 3,60,000 per yearDear Candidate,Paisabazaar is hiring for Sales Associate - Credit Cards for Shadipur, Delhi location.Interested candidates can share their resume to @ or can mail to Role Description:1) Assisting customers in sales of a range of financial products on the phone.2) Selling loans to the customers by explaining the features.3) Tele calling will be in respective...
-
Call Center Executive
1 week ago
Delhi, Delhi, India Centre For Sight Full time ₹ 4,00,000 - ₹ 6,00,000 per yearJob descriptionA Call Centre Executive serves as the primary point of contact between a company and its customers. They manage inbound and outbound calls, address inquiries, resolve complaints, and ensure a positive customer experience. This role is pivotal in maintaining customer satisfaction.Key ResponsibilitiesHandle a high volume of inbound and outbound...
-
Sales Calls Quality Analyst
1 day ago
Delhi, Delhi, India Protouchpro Services Full time ₹ 2,00,000 - ₹ 6,00,000 per yearDelhi NCR | Full Time | Quality Analyst | 2 to 3 YearsThis position is 5.5 days working. First and Third Saturdays are off, the rest of the Saturdaysare normal working daysWe are looking for an experienced Quality Auditor who has experience in analysing and auditingsales calls. The Quality Auditor is responsible for conducting call quality checks and...
-
Event Management Internship in Delhi
7 days ago
Delhi, Delhi, India Delhi Fashion Club Full time ₹ 1,20,000 - ₹ 3,60,000 per yearAs an event management intern at Delhi Fashion Club, you will have the opportunity to work on exciting projects that will enhance your skills in event management, marketing, and public relations. Your role will involve coordinating events, creating marketing materials, and managing communication with clients.Selected Intern's Day-to-day Responsibilities...
-
Hindi Call Centre Fresher Banking Process
5 days ago
Delhi, Delhi, India ADVANTAGE INFRABUILD Full time ₹ 1,44,000 - ₹ 2,28,000 per yearKey Responsibilities:Monitor inbound and outbound calls to evaluate quality, adherence to scripts, and compliance with policies.Assess communication skills, soft skills, customer handling, product knowledge, and problem-solving approach of agents.Provide structured feedback to agents and team leaders for performance improvement.Identify process gaps and...
-
Delhi, Delhi, India ADVANTAGE INFRABUILD Full time ₹ 1,32,000 - ₹ 2,19,920 per yearKey Responsibilities:Monitor inbound and outbound calls to evaluate quality, adherence to scripts, and compliance with policies.Assess communication skills, soft skills, customer handling, product knowledge, and problem-solving approach of agents.Provide structured feedback to agents and team leaders for performance improvement.Identify process gaps and...
-
International Sales Executive
7 days ago
Delhi, Delhi, India exuberant advisors private limited Full time ₹ 1,80,000 - ₹ 4,80,000 per yearPerform **cold calling** to potential customers from raw or unfiltered data lists.* Introduce and promote company products/services over the phone.* Understand customer needs and provide relevant solutions or offers.* Generate leads and set up appointments or Trial, if required.* Follow up with prospects consistently to convert into customers.* Provide...
-
Delhi, Delhi, India Centre for Science and Environment, New Delhi Full time ₹ 5,00,000 - ₹ 12,00,000 per year: Programme Officer for Solid Waste Management and Circular Economy ProgrammeCentre for Science and Environment (CSE), a New Delhi-based non-profit institution, is currently seeking to recruit aProgramme Officerfor its Solid Waste Management and Circular Economy (SWMCI) Programme.CSE is one of India's leading public interest research institutes. It is known...
-
Delhi, Delhi, India SHIPLEE Full time ₹ 1,20,000 - ₹ 3,60,000 per yearis an AI-powered logistics platform that helps e-commerce and D2C sellers optimize shipping and delivery. We are looking for motivated interns in Delhi to join our sales team and connect with potential clients via calls.Selected Intern's Day-to-day Responsibilities IncludeMake outbound calls to prospective clients.Explain 's products and services clearly...