Academic Counselor

2 days ago

Mumbai, Maharashtra, India Mindtel Full time ₹ 4,50,000 - ₹ 7,50,000 per year

About the Opportunity

A growing player in the Education / EdTech and Student Services sector delivering academic guidance, career-path planning, and student support across India. We partner with schools, coaching centres and higher-education programs to improve enrolment outcomes and student success through personalised counseling and data-driven follow-up.

Primary job title (standardized): Academic Counselor

Role & Responsibilities
  • Conduct one-on-one academic and career counseling sessions for prospective and enrolled students—assess goals, strengths, and barriers to create personalised learning plans.
  • Manage end-to-end student intake and onboarding: eligibility checks, documentation, course mapping, and enrollment follow-up to drive conversion targets.
  • Administer and interpret psychometric and aptitude assessments to inform course recommendations and career pathways.
  • Maintain timely updates in CRM and LMS—log interactions, track lead progress, schedule follow-ups, and escalate retention risks.
  • Design and deliver group counselling workshops, information sessions, and parent engagement meetings to boost program awareness and outcomes.
  • Collaborate with academic teams to monitor student performance, recommend interventions, and support continuous improvement of counseling processes.
Skills & Qualifications
Must-Have
  • Bachelor's degree in Psychology, Education, Social Sciences, or related field.
  • Proven experience in academic or career counseling (on-campus, coaching, or EdTech environments).
  • Familiarity with psychometric/aptitude tools and ability to interpret results for counselling recommendations.
  • Practical experience using LMS platforms (e.g., Moodle) and CRM systems (e.g., Salesforce/Zoho) to manage student journeys.
  • Strong organisational skills with ability to manage caseloads, follow-up schedules, and documentation accurately.
  • Fluency in English and at least one major regional language; comfortable with on-site student and parent interactions.
Preferred
  • Master's degree or professional certification in Counseling / Career Guidance.
  • Experience in tele-counseling and conversion-driven admissions processes.
  • Prior exposure to EdTech product workflows or student success operations.
Benefits & Culture Highlights
  • On-site role with direct student engagement and high impact on learner outcomes.
  • Structured learning & certification support to grow counselling and assessment expertise.
  • Collaborative, mission-driven team focused on measurable student success and career readiness.

We are seeking empathetic, outcome-oriented counselors who combine assessment-driven guidance with excellent organisational discipline to convert interest into successful student journeys. If you are passionate about education and have a track record of influencing student decisions, apply to join our on-site team.

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