Relationship Manager

1 day ago

Bengaluru, Karnataka, India Kotak Mahindra Bank Full time ₹ 6,00,000 - ₹ 18,00,000 per year

CEC-Relationship Manager-VRM-BRANCH BANKING-VRM

Job Role: Team Leader


• Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio.


• Collaborating with fulfilment teams to ensure best in class conversion ratios.


• Ensure availability of trained manpower to maintain production at 100% capacity.


• Meet cost to income ratios as determined by Score card.


• Adherence to Standards of Performance.


• Meeting Customer Satisfaction index as measured through NPS surveys.

Job Requirements:


• Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees.


• People management skill essential.


• Experience in working in a tele-sales or relationship management in BFSI preferred.


• Certified in AMFI/IRDA.


• Good listening skills and strong communication abilities.


• Team Player.

Job Role: VRM Officer


• To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors.

Differentiated training to make them universal phone banking officers – cross training in cards, liabilities, assets.


• This skill will also do sales with assigned customer based mapped to them.


• Measure of outcomes – NPS, Service Level, Service Quality and Sales.


• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.


• Ensure customer "delight" and consistent service experience, including timely resolution of customer queries/issues.


• Complete the logs specified by the process (End-of-day target).


• Adherence to Information Security norms & quality process norms.


• To be aware of and comply with any updates about the process.


• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Job Requirements:


• Should be a least graduate.


• No western line candidates to be scheduled, kindly hunt profiles residing near to Thane.


• Should not have employment gap for more than a month.


• Should have at least completed a year in current org.


• Better soft skills – conversational skills and English versant scores 7+.


• Flexible to work on rotational week offs.

Experience LevelSenior Level

  • Relationship Manager

    1 day ago

    Bengaluru, Karnataka, India Kotak Mahindra Bank Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Relationship Manager - Business Banking - Affluent-AFFLUENT-Relationship Manager As a Relationship Manager in the Affluent Priority segment of Business Banking, you will be responsible for acquiring and managing high-net-worth individual (HNI) clients. This role demands a deep understanding of client needs, strong financial acumen, and the ability to offer...

  • Relationship Manager

    1 week ago

    Bengaluru, Karnataka, India CashInvoice Full time ₹ 84,00,000 - ₹ 96,00,000 per year

    Job Summary:The Relationship Manager (RM) for Mid/Large Corporate acquisition will be responsible for managing and growing a portfolio of mid-sized/Large corporate clients. This role requires a dynamic professional who can understand client needs, provide financial solutions, and deliver excellent service to foster long-term relationships. The RM will be...

  • Relationship Manager

    5 days ago

    Bengaluru, Karnataka, India Oaks & Stone Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionBacked by over 10 years of industry experience, Oaks & Stone is a startup that brings fresh ideas to the world of Real Estate. We focus on finding, developing, and delivering properties that create real value, from cozy residential homes to high-potential commercial spaces — turning opportunities into investments. Our mission is to help...

  • Relationship Manager

    3 days ago

    Bengaluru, Karnataka, India Muthoot Housing Finance Company Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionMuthoot Housing Finance Company Ltd. (MHFCL) is a housing finance company registered with the National Housing Bank, commencing its lending operations in September 2011. Headquartered in Mumbai, MHFCL offers innovative loan products to provide financial assistance to underserved prospective homeowners. The company focuses on enabling...

  • Relationship Manager

    7 days ago

    Bengaluru, Karnataka, India NoBroker HR Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company Description is India's first and only PropTech Unicorn, providing a brokerage-free property search portal that connects house/property owners with tenants/buyers directly. Founded by alumni from IIT Bombay, IIT Kanpur, and IIM Ahmedabad in March 2014, the company eliminates information asymmetry in the real estate market. With over 30 lakh customers...

  • Relationship Manager

    1 week ago

    Bengaluru, Karnataka, India Agarwal Estates Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionAgarwal Estates is redefining trust in real estate with professional property management and transparent transactions. Based in India, we offer expertise in buying, selling, renting, and managing properties, with no hidden costs or surprises. As proud members of BRAI and NAR, we uphold industry standards while providing stress-free...

  • Relationship Manager

    2 weeks ago

    Bengaluru, Karnataka, India Cashinvoice Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company Overview:Cashinvoice is a digital marketplace revolutionizing supply chain finance for MSMEs (Micro, Small, and Medium Enterprises). Our technology platform seamlessly connects large corporations, financial institutions, and their MSME vendors to facilitate embedded lending products and provide crucial working capital, enabling them to grow and scale...

  • Relationship Manager

    2 weeks ago

    Bengaluru, Karnataka, India Colive, Your Fam Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionColive is a technology-powered network offering fully managed ready-to-move-in homes, conveniently located near IT parks and business hubs. Colive homes are fashionably modern, equipped with tech-enabled safety features, and provide flexible and affordable options for modern living. These homes are designed for single professionals and...

  • Relationship Manager

    1 week ago

    Bengaluru, Karnataka, India Zurich Kotak General Insurance Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionZurich Kotak General Insurance Company (India) Limited is a joint venture between Zurich Insurance Group and Kotak Mahindra Bank, established in August 2024. It is a rapidly growing non-life insurance company in India that offers a wide range of products including Motor, Health, and Home insurance. With a focus on leveraging...

  • Relationship Manager

    5 days ago

    Bengaluru, Karnataka, India ILLUMINATE INFINITY PVT LTD Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAbout Marriages Bureau DotCom (Bengaluru)At Marriages Bureau DotCom, we believe that finding the right life partner is one of the most important journeys in life — and we're here to make it easier, meaningful, and more personal. Headquartered in Bengaluru, we are a growing matchmaking service committed to helping individuals and families...