
Consultant (Operational Excellence & Expansion) - NHA - Delhi
19 hours ago
Consultant (Operational Excellence & Expansion)
Essential:
- Masters degree in Public Health, Healthcare Management, Operations Management, or related discipline from a recognised institution.
Desirable:
Graduation in medicine/dental
Essential:
- Masters degree in Public Health, Healthcare Management, Operations Management, or related discipline from a recognised institution.
Desirable:
Graduation in medicine/dental
Essential:
- Minimum 3 years of experience in large-scale programme operations, preferably in public health, health insurance.
- Proven expertise in workflow design, operational process optimisation, and performance monitoring.
Desirable:
- Experience in implementing expansion strategies for national-level government programmes.
- Familiarity with government reporting structures, inter-ministerial coordination, and state-level implementation dynamics.
Key Competencies
- Strong analytical and process improvement skills.
- Excellent stakeholder management and communication abilities.
Commitment to continuous improvement and high-quality service delivery.
Job Description/ Key Responsibility
I. Conduct periodic operational reviews to assess compliance with defined processes, protocols, and convergence mechanisms; recommend corrective actions for improvement.
II. Identify opportunities to expand convergence with new ministries, departments, and partner schemes, and support the development of scale-up strategies.
III. Assist in designing and streamlining workflows, guidelines, and SOPs to improve efficiency and interoperability across schemes.
IV. Track progress of operational improvements and expansion efforts; prepare periodic reports and updates for senior leadership.
Facilitate engagement with internal teams, and partner ministries to strengthen collaboration and integration efforts.
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