Customer Service Assistant

2 weeks ago


Noida, Uttar Pradesh, India 10xgrowthaccelerator Full time ₹ 13,000 - ₹ 1,80,000 per year

Job Title: Customer Support Executive

Location: Noida

Job Type: Full-time | Work From Office

Eligibility Criteria

  • Qualification: Undergraduate / Graduate
  • Experience:
  • Freshers and experienced candidates (6 months+) are eligible
  • Assessment: Versant (Minimum Level 3 or 4)

Roles & Responsibilities

  • Handle inbound and outbound customer queries efficiently.
  • Provide accurate information and resolve customer concerns within TAT.
  • Maintain high levels of customer satisfaction through professional communication.
  • Adhere to quality, compliance, and process standards.
  • Update customer records and document interactions in the system.

Skills Required

  • Excellent communication skills (verbal & written).
  • Good customer handling and problem-solving skills.
  • Ability to work in rotational shifts.
  • Basic computer knowledge and typing skills.

Job Type: Full-time

Job Type: Full-time

Pay: ₹13, ₹18,000.00 per month

Benefits:

  • Provident Fund

Ability to commute/relocate:

  • Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Higher Secondary(12th Pass) (Required)

Language:

  • English (Required)

Location:

  • Noida, Uttar Pradesh (Required)

Work Location: In person


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