Customer Service Expert

1 day ago

Noida, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 5,00,000 - ₹ 10,00,000

As a customer service expert, you will be at the forefront of delivering exceptional support and assistance to valued customers. Your role will involve utilizing your excellent communication skills to address customer queries and issues effectively, ensuring a seamless and positive experience for all.

Key Responsibilities

  • Responding to customer inquiries via phone, email, and live chat in a timely and professional manner.
  • Resolving customer complaints and issues with a focus on problem-solving and finding the best possible solutions.
  • Providing customers with accurate information regarding bookings, services, and policies.
  • Collaborating with other departments to ensure a smooth and efficient customer experience.
  • Maintaining detailed records of customer interactions and transactions for future reference.
  • Identifying and escalating complex issues to the appropriate team members for resolution.
  • Continuously striving to improve customer satisfaction and loyalty through proactive communication and support.

About the Role

This is an exciting opportunity for dedicated individuals who are passionate about delivering top-notch customer service and have the skills to effectively communicate and problem-solve. You will have the chance to work with a large online travel platform and contribute to shaping the travel experiences of our customers.

Benefits

You will have access to training and development opportunities to help you grow in your career. Our company offers a dynamic and supportive work environment that encourages collaboration and teamwork.

  • Customer Service Expert

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 2,95,000 - ₹ 3,43,000

    Job Title: Customer Service ExpertA customer service expert is responsible for handling multiple conversations simultaneously, answering a wide range of inquiries, and resolving customer service issues. Their primary goal is to deliver exceptional customer experiences through timely and effective resolutions.The ideal candidate should possess strong...

  • Customer Service Expert

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000

    Job Title: Customer Service Expert - RetailAre you passionate about delivering exceptional customer experiences? Do you have a knack for building rapport with clients and resolving their queries efficiently?We are seeking a Customer Service Expert to join our team, where you will play a vital role in ensuring our customers receive top-notch service and...

  • Customer Service

    2 days ago

    Noida, Uttar Pradesh, India Apogee Service Pvt. Ltd Full time ₹ 25,000 - ₹ 35,000 per year

    Profile - Customer ServiceQualification- 12 th + Experience in customer service/ Graduate FreshersExcellent communication skill in English.Location - NoidaMust be comfortable with US Shift( Night Shift)One way cab facility provided.Immediate joiner required.Job Types: Full-time, PermanentPay: ₹25, ₹35,000.00 per monthEducation:Higher Secondary(12th Pass)...

  • Customer Service Expert

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878

    Role Overview:This role involves providing exceptional customer service to our clients through various channels.Key Responsibilities:Deliver high-quality service by responding promptly and professionally to customer inquiries, addressing their concerns, and resolving issues in a timely manner.Ensure accurate and complete resolution of customer queries,...

  • Customer Service Expert

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878

    Technical Support Specialist"> The role of a Technical Support Specialist involves working closely with customers to identify and resolve service-related issues. This position requires exceptional customer service skills, as well as the ability to troubleshoot and resolve technical problems efficiently. Diagnose and resolve basic network and modem...

  • Customer Service Associate

    6 days ago

    Noida, Uttar Pradesh, India Red Hibiscus Info Solutions Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    It's International Inbound customer Service Process Min 6 months experience in International Customer Service process Handling basic Customer queries related to Telecom Bills /Customer Resolution expertShould have excellent Communication skills Required Candidate profile5 days working24*7 rotational shift (Majorly night shift)Both side cab facility...

  • Service Delivery Expert

    7 days ago

    Noida, Uttar Pradesh, India beBeeCustomerExperience Full time ₹ 8,00,000 - ₹ 16,00,000

    Job Title: Service Delivery ExpertKey ResponsibilitiesEnsure high efficiency in handling escalated calls from support teams.Resolve customer tickets within agreed service level agreements (SLAs) for ticket volume and time.Maintain quality standards, including voice tone, accent, technical monitoring, regulatory compliance, and adherence to company...

  • Expert Service Delivery Professional

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeDelivery Full time ₹ 13,43,750 - ₹ 18,25,000

    Service Delivery ExpertWe are seeking a seasoned professional to fill the role of Service Delivery Expert.This individual will serve as the primary interface to our customers, tasked with understanding their business model and trends. Additionally, they will need to anticipate capacity requirements by analyzing periodicity and priorities.Key...

  • Senior Customer Service Coordinator

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000

    Service Delivery Expert\# Deliver exceptional customer experience through skilled interface and client servicing.\# Foster collaboration with internal engineers to efficiently schedule service jobs.\# Develop tailored quotations for services\ based on customer needs\.# Prepare accurate draft level invoices\ for timely payment processing\.# Coordinate...

  • Senior Customer Service Professional

    3 days ago

    Noida, Uttar Pradesh, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878

    Technical Support ExpertWe are seeking a dedicated Technical Support Expert to provide exceptional technical assistance to our customers and ensure their satisfaction with our products and services.ResponsibilitiesDeliver top-notch technical support to customers via phone, email, and chat platforms.Diagnose and troubleshoot complex technical issues related...