Looking for BDE- Chennai
3 days ago
Hi All,
we are looking for Business development executive.
Experience: 0-1 year
Roles & Responsibilities:
Lead generation and qualification
Value Articulation
Upsell/Cross-sell ratio
Customer retention rate
Product adoption
Daily five BOs meeting
First contact resolution (FCR) rate
Escalation rate
Support ticket closure rate
Average time to resolve (ATR)
Customer retention rate
Skills & Ability
Time to respond to customer inquiries
Resolution time for complex issues
Number of customer interactions handled
Support ticket volume reduction
Knowledge base utilization
Job Type: Full-time
Work Location: In person
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