Marketing - Social Media & Communications Lead

1 day ago


Bengaluru, Karnataka, India sa Full time

Who
is

addresses
industry challenges through vertical-focussed solutions. Leveraging modern
technologies like AI and Copilot, we empower organizations to make intelligent
decisions and act faster. Our solutions and services are 100% based on Microsoft
business applications and the Microsoft Business cloud, and benefit advertising
and marketing, accounting, architecture and engineering, consulting,
homebuilding, legal, and IT services companies. Through our industry-first
approach, we want to put solutions in the hands of people closest to the
problem to enable organizations to act faster and make intelligent
decisions.

Over
800,000 users in 80 countries around the world rely
on 's industry-focused expertise to gain value faster, adapt
quickly to changes, and build for the future. We have 30+ years of real-world
experience, we are an 11-time winner of the Microsoft Dynamics Partner of the
Year Award, and we've been a part of Microsoft's elite Inner Circle for11
years. Our global organization has a 1000-member team across 25 countries.

For more
information, visit

Why
Choose

Open, flexible,
vibrant, collaborative, and diverse – these are just some of the terms that our
employees use to describe the culture at We believe and encourage
innovative and dynamic thinking. Our culture and values give us the extra edge
to help us scale greater heights.

Led by our Core Values: Agile, Capable, and Committed, which form an integral part of who we are, we
constantly strive to provide an inclusive work environment. Our employees come
from varied cultural and social backgrounds, and we strive each day to work
towards making a great place to work.

Values of

  • Contribute towards a working
    environment that represents "one " where everyone is seen as an
    equal, and equality and diversity is championed
  • Interact with a wide variety
    of colleagues, customers, and stakeholders at all levels with respect,
    courtesy, and professionalism
  • Come as you are, make work
    fun & others successful, and foster an always learning mentality

Position Overview

We are seeking a Social Media & Communications Lead to manage our digital presence and internal/external communications. This role requires someone who can seamlessly manage multiple social media channels, coordinate internal communications, and handle external press announcements while collaborating effectively with stakeholders across various regions and departments.

Key Responsibilities

Social Media Management

  • Manage and optimize multiple LinkedIn company pages and other social media channels
  • Develop and execute comprehensive social media content calendars aligned with business objectives
  • Create engaging, brand-consistent content that drives audience engagement and thought leadership
  • Build and grow relevant, high-quality follower base through targeted audience development strategies
  • Monitor social media performance metrics and provide regular reporting and insights
  • Stay current with social media trends, platform updates, and best practices
  • Respond to comments, messages, and engage with followers in a timely, professional manner

Internal Communications

  • Design and manage internal newsletter content by coordinating with various departments - company news, updates, and initiatives
  • Develop and maintain internal communication templates and brand guidelines
  • Manage and update brand templates, presentation decks, and company overview materials
  • Provide brand and communications enablement to teams across different regions
  • Ensure brand consistency across all internal and external communications touchpoints

External Communications

  • Draft, review, and coordinate press announcements and external communications
  • Work closely with leadership to ensure messaging accuracy
  • Monitor media coverage and industry conversations relevant to the company

AI Integration & Process Optimization

  • Leverage AI tools for content creation, scheduling, analytics, and workflow optimization
  • Continuously explore and implement new technologies to improve efficiency and output quality
  • Maintain knowledge of AI best practices for communications and social media management

Required Qualifications

Experience

  • 7-9 years of experience in social media management, digital marketing, or communications
  • Proven track record of managing multiple social media accounts simultaneously
  • Experience with B2B social media, particularly LinkedIn
  • Background in internal communications or employee engagement initiatives
  • Experience working in cross-functional, matrix organizations

Technical Skills

  • Proficiency with social media management platforms
  • Experience with design tools (Canva, Adobe Creative Suite, or similar)
  • Familiarity with AI tools for content creation and workflow optimization
  • Strong analytical skills with experience in social media analytics and reporting
  • Knowledge of email marketing platforms and newsletter management tools

Communication & Interpersonal Skills

  • Excellent written and verbal communication skills
  • Strong stakeholder management and relationship-building abilities
  • Ability to adapt communication style for different audiences and regions
  • Experience managing competing priorities and tight deadlines
  • Cultural sensitivity and ability to work effectively across different time zones

Preferred Qualifications

  • Bachelor's degree in Marketing, Communications, Journalism, or related field
  • Knowledge of brand management and corporate communications best practices
  • Experience in B2B technology or professional services industries

Personal Attributes

  • Detail-oriented with strong organizational skills
  • Self-motivated and able to work independently
  • Strategic thinker who can balance tactical execution with long-term planning
  • Collaborative team player with a positive attitude
  • Continuous learner who stays current with industry trends and technologies

Contact Us

If this is a promising opportunity for you and you possess the
desired skills and experience, please apply for the role. We will be in touch
If you're not looking for a job change but know someone that is, please share
the details of this open position with them.



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