Customer Support Executive

2 weeks ago

Gurgaon, Haryana, India Adrianaa services Full time ₹ 3,00,000 - ₹ 5,25,000 per year

**** Immediate Joiners are required****

Note: Candidate should have Experience from FinTech / Finance Industry

Job Title: Customer Support Executive - Tamil & Telegu Known

Location: Golf Course Extension Road, Sector 66, Gurugram

Experience: 3–5 Years

Salary: ₹25,000 – ₹35,000 per month

Job Type: Full-Time

Industry: FinTech | Finance | Insurance

Working Days: All Sundays off + 2nd and 4th Saturdays off

Note: Immediate Joiners Preferred

Company Overview:

Company is a leading FinTech platform offering easy access to financial products such as personal loans, credit cards, insurance, and investment plans.

The company bridges the gap between financial institutions and end users by simplifying the lending and insurance processes digitally.

Job Description:

We are seeking a Customer Support Executive proficient in both Tamil and Telugu to handle customer queries across our digital lending and insurance platforms.

The ideal candidate will be the primary point of contact for South Indian clients and will ensure high-quality assistance and satisfaction.

Key Responsibilities:

  • Handle inbound/outbound calls and chats in Tamil or Telugu Language.
  • Assist customers with loan applications, insurance policies, and general queries.
  • Coordinate with internal departments to resolve customer issues.
  • Maintain accurate records in CRM and support systems.
  • Provide feedback on recurring issues and customer experience improvements.

Required Skills & Qualifications:

  • Graduate in any discipline.
  • 3–5 years of customer support experience (preferably in finance or insurance).
  • Fluent in Tamil, Telugu, Hindi, and English.
  • Good communication, patience, and problem-solving skills.
  • Basic computer knowledge and CRM experience.

How to Apply:

Send your resume to:

OR

WhatsApp your profile to:

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Application Question(s):

  • Have you worked in Fintech or Insurance Industry company?
  • How much you rate yourself in 0/10 in English communication skills?
  • Are you a Immediate Joiner?
  • What is your In Hand Salary per month?
  • Do you know language Tamil or Telegu?

Experience:

  • Customer Support Executive: 1 year (Required)

Location:

  • Gurugram, Haryana (Required)

Work Location: In person

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