Technical Support Customer Care @chennai
24 hours ago
Roles and Responsibilities
- Provide technical support to customers through phone, email, or chat channels.
- Troubleshoot and resolve hardware and software issues related to laptops, desktops, printers, routers, switches, etc.
- Manage customer queries on Active Directory, IT service desk, L1 support, technical voice process, ticketing tools, international technical support.
- Escalate complex issues to senior engineers or other teams when necessary.
- Document all interactions with customers using CRM software.
Desired Candidate Profile
- Strong communication skills for effective interaction with customers over phone/email/chat.
- Ability to work rotational shifts including weekends & holidays as per business requirements.
- CTC: Up to 3 LPA to 3.8 LPA
- Take-Home Salary: 22,000 INR to 27,000 INR
Package- Negotiable- 5days working ,Both ways Cabs/ Rotational shift and Rotational Off.
For more info contact@ / /
Experience Require- ( Minimum of 6 months or More Exp
NOTE : APPLY ONLY IF YOU MEET THE ABOVE REQUIREMENTS.
Contact Number - Hr
Marry @
Kindly share your resume -
Email ID - /
NO HIDDEN CHARGES
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