CRM - Executive

4 days ago

Gurgaon, Haryana, India Orikam Healthcare Full time ₹ 4,50,000 - ₹ 6,00,000 per year

Company: Orikam Healthcare India Pvt Ltd

Location: Gurugram

Experience Required: 1+ years

Employment Type: Full-Time

Job Summary:

We are seeking a proactive and detail-oriented CRM Executive to oversee the day-to-day management of the work and ensure accurate and timely reporting of sales performance, attendance, 100+ calls, tracking data. The ideal candidate should be highly proficient in Excel, capable of handling and analyzing large datasets, and able to streamline reporting processes effectively.

Key Responsibilities:

· Prepare and analyze daily sales reports from sales representatives across regions.

· Monitor and generate attendance reports for field staff on a daily basis.

· Create dashboards, pivot tables, VLOOKUPs, macros, and other advanced Excel tools to enhance reporting efficiency.

· Work closely with the Sales and HR teams to track performance, compliance, and workforce productivity.

· Maintain the integrity and confidentiality of data at all times.

· Identify and resolve discrepancies in reports and provide root cause analysis.

· Generate daily/weekly/monthly performance and trend analysis reports for management.

· Excellent attention to detail, with strong analytical and problem-solving skills.

· Ability to work under pressure and deliver reports on tight deadlines.

· Good communication and interpersonal skills.

· Experience working with CRM or call tracking systems.

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