CRM Executive

8 hours ago

Gurgaon, Haryana, India SEAD REALTY Full time ₹ 3,00,000 - ₹ 6,00,000 per year

We're looking for a Customer Relationship Management (CRM) Executive who can deliver an exceptional post-sales experience and strengthen our client relationships.

Role Overview

The CRM Executive will be responsible for handling customer interactions after booking, coordinating with internal departments, and ensuring timely communication and satisfaction throughout the client journey.

Key Responsibilities

  • Manage and maintain relationships with existing customers.
  • Handle post-sales communication and documentation.
  • Coordinate with sales, accounts, and legal teams for client requirements.
  • Update and maintain CRM software with customer records and progress.
  • Respond to client queries, feedback, and requests promptly and professionally.
  • Track payment schedules, send reminders, and follow up on pending dues.
  • Assist clients with registration, possession, and handover formalities.
  • Prepare and share regular customer status reports with management.

Desired Candidate Profile

  • Graduate or postgraduate in Business Administration, Marketing, or related field.
  • 1–3 years of experience in real estate CRM / post-sales / customer handling (preferred).
  • Excellent communication and interpersonal skills.
  • Proficient in MS Office and CRM software (knowledge of real estate CRMs is a plus).
  • Detail-oriented, organized, and customer-focused.

What We Offer

  • Opportunity to work on a unique, nature-inspired luxury real estate project.
  • Dynamic and collaborative work culture.
  • Growth opportunities within a fast-evolving company.

To Apply:

Submit your updated resume at

Job Type: Full-time

Pay: ₹30, ₹40,000.68 per month

Work Location: In person

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