CRM Executive

5 days ago

Raipur, Chhattisgarh, India Career Drome Full time ₹ 2,00,000 - ₹ 2,50,000 per year

Role Overview

The CRM Executive is responsible for managing and strengthening customer relationships, ensuring high levels of satisfaction, and supporting effective communication between the institution and its stakeholders. This role involves handling inquiries, maintaining accurate records, coordinating with departments, and ensuring a smooth experience for parents, students, and other stakeholders.

Key Responsibilities

  • Manage and update the Customer Relationship Management (CRM) system with accurate and timely data.
  • Handle incoming inquiries (calls, emails, walk-ins) and provide prompt, professional responses.
  • Build and maintain positive relationships with parents, students, and prospective clients.
  • Follow up on leads and convert inquiries into admissions/enrollments.
  • Track, monitor, and report on customer interactions and feedback.
  • Coordinate with academic, administrative, and support departments to address queries and concerns.
  • Ensure smooth communication during events, admissions, fee reminders, and other parent-related interactions.
  • Support in the design and implementation of communication strategies (SMS, email, WhatsApp, calls).
  • Prepare and share MIS reports on leads, conversions, follow-ups, and satisfaction levels.
  • Maintain confidentiality of student/parent information and uphold the institution's reputation.

Skills & Competencies

  • Strong communication and interpersonal skills.
  • Good command over English and [local language].
  • Proficiency in CRM software, MS Office (Excel, Word, PowerPoint).
  • Ability to manage data, prepare reports, and analyze trends.
  • Problem-solving attitude with a customer-first mindset.
  • Organizational and time-management skills.

Qualifications

  • Bachelor's degree in Business Administration, Marketing, Communication, or related field.
  • 1–3 years of experience in customer service, CRM, or front-office roles (experience in education sector preferred).

Job Types: Full-time, Permanent

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person

  • Crm Executive

    1 week ago

    Raipur, Chhattisgarh, India Rigga Industries Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Responsibilities:* Maintain CRM database accuracy* Collaborate with sales team on lead generation* Manage customer relationships through phone calls* Meet daily/weekly call targets* Report on sales performance metrics

  • Digital marketing Go High level CRM with n8n expert

    1 week ago

    Raipur, Chhattisgarh, India Cardinal Warriors School Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionCardinal Warriors is dedicated to shaping tomorrow's leaders through a comprehensive approach that combines academic mastery, military-grade fitness, and unshakeable values. With specialized coaching for NDA, NEET, JEE, Olympiads, and CA Foundation, we prepare students for elite careers. Our state-of-the-art campus features modern...

  • Sales Executive

    1 week ago

    Raipur, Chhattisgarh, India Vinayak Job Consultant Full time

    Sales Executive TemplateWe are looking for a passionate sales executive to join our sales team The sales executive s responsibilities include generating leads making sales calls continuously updating our CRM database and meeting sales targets To be successful as a sales executive you should be an inspired self-starter and able to drive sales growth ...

  • Senior Executive

    1 week ago

    Raipur, Chhattisgarh, India Interbiz Consulting Pvt Ltd Full time ₹ 3,50,000 - ₹ 5,00,000 per year

    Job Summary:We are seeking a detail-oriented and proactive Sales Operations Senior Executive to support our sales team with day-to-day operations, reporting, and process efficiency. This role will focus on maintaining sales data, ensuring CRM accuracy, generating reports, and assisting the team in achieving revenue goals. The ideal candidate is analytical,...

  • Sales Executive

    1 week ago

    Raipur, Chhattisgarh, India Fixing Dots Full time ₹ 20,000 - ₹ 25,000 per year

    We are looking a good candidate for sales executive. Minimum 2–4 years of experience in Sales/Business Development (B2B preferred)Skills RequiredStrong communication, presentation, and negotiation skills.Ability to achieve targets and thrive in a performance-driven environment. Proficiency in MS Office, Email, and CRM tools.Willingness to travel...

  • Sale Executive

    2 weeks ago

    Raipur, Chhattisgarh, India DGPRO Technology Full time

    A Sales Executive is responsible for driving the sales of products or services for a company building relationships with potential clients and meeting or exceeding sales targets Here s a sample job description for a Sales Executive Job Title Sales ExecutiveJob Location raipurJob Type Full-time Key Responsibilities Sales Target Achievement Meet or...

  • Sales Executive

    2 weeks ago

    Raipur, Chhattisgarh, India VINAYAK OUTSOURCING WORKS PRIVATE LIMITED Full time

    A Senior Sales Executive in Real Estate is responsible for driving sales managing client relationships and achieving sales targets within the property market This role involves generating leads negotiating deals and providing expert guidance to clients involved in buying selling or leasing properties They also analyze market trends conduct research ...

  • Customer Support Executive

    1 week ago

    Raipur, Chhattisgarh, India Deepija Telecom Pvt Ltd Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionDeepija Telecom Pvt Ltd is a market leader in Telecom Applications, providing both premises-based and Hosted/Cloud Telecom Solutions. Our ConVox suite includes Omni Channel Contact Center Solutions, Customized IP-PBX, IVR, Broadcasting Tool, and more. Integrated with leading CRMs such as SalesForce, our innovative technologies and...

  • Sales Executive Logistics Industry

    4 weeks ago

    Raipur, Chhattisgarh, India VINAYAK OUTSOURCING WORKS PRIVATE LIMITED Full time

    A Sales Executive is a professional responsible for driving revenue growth by identifying and securing new clients while also maintaining relationships with existing customers They are the face of the company during the sales process presenting products or services negotiating deals and ensuring customer satisfaction Essentially they are key players...

  • Sales Executive Electronics Retail Industry

    4 weeks ago

    Raipur, Chhattisgarh, India VINAYAK OUTSOURCING WORKS PRIVATE LIMITED Full time

    A Sales Executive is a professional responsible for driving revenue growth by identifying and securing new clients while also maintaining relationships with existing customers They are the face of the company during the sales process presenting products or services negotiating deals and ensuring customer satisfaction Essentially they are key players...