Head of Moderation

2 days ago

Delhi, Delhi, India Dow Jones Full time US$ 90,000 - US$ 1,20,000 per year
Job Description:

Description

The Barron's Moderation team is responsible for safeguarding the quality of discussion and community content that takes place on Barron's. It ensures that online comments and posts conform to our policies and guidelines, and removes problematic content when necessary. The Head of Moderation manages this team, coordinating work schedules and coverage, training team members on work processes, identifying efficiencies for the team's ongoing operations, and actively finding opportunities to highlight user content.

The Head of Moderation will work closely with the moderation team to make sure they understand Barron's mission and implement it in their work, by facilitating intelligent conversation and debate centered around investment-related topics. Close collaboration with Barron's Digital Managing Editor and other members of the editorial and product teams will be required, to promote increased engagement of Barron's subscribers with our content, other users and the Barron's team.

Requirements

  • 10+ years of experience managing a moderation team on an investing platform with a high-volume of user content

  • Excellent written and spoken English communication skills, including strong command of slang and nuance

  • Ability to constantly motivate a team that handles contentious users 

  • Experience in launching new initiatives for online user content 

  • Self-starter with the ability to communicate effectively with management to improve efficiencies and find opportunities with different content formats

Core Responsibilities 

  • Train moderation team to identify posts and content - written, video, audio, graphics - that are not suitable for Barron's, and take swift action to remove them 

  • Coordinate team scheduling to optimize breadth and timeliness of coverage 

  • Identify 'quality' users and help categorize them into tiers and buckets; (empower them with onsite ownership?)

  • Strategize around highlighting good community contributors and content creators

  • Conduct ongoing reviews of moderation team's efforts and strive for new efficiencies

  • Provide input for AI filters and manually-enforced guidelines

  • Resolve serious issues that cannot be handled at the moderator level

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area:

Dow Jones - W&I - Barrons Newsroom

Job Category:

Editorial/Journalism

Union Status:

Non-Union role

  • Head of Operations

    4 weeks ago

    Delhi, Delhi, India A Client of Fyndbridge Consulting Full time

    Job Description: Head of Operations - PPIDepartment: Prepaid payment instrumentsLocation: DelhiReports To: Chief Executive OfficerThe Head of Operations in a Prepaid Payment Instrument (PPI) company plays a critical role in ensuring smooth issuance, management, compliance, and transaction processing related to prepaid instruments like wallets, prepaid cards,...

  • Head of Operations

    2 weeks ago

    Delhi, Delhi, India A Client of Fyndbridge Consulting Full time

    Job Description: Head of Operations - PPI Department: Prepaid payment instruments Location: Delhi Reports To: Chief Executive Officer The Head of Operations in a Prepaid Payment Instrument (PPI) company plays a critical role in ensuring smooth issuance, management, compliance, and transaction processing related to prepaid instruments like wallets, prepaid...

  • Head of Operations

    2 weeks ago

    Delhi, Delhi, India A Client of Fyndbridge Consulting Full time

    Job Description: Head of Operations - PPI Department: Prepaid payment instruments Location: Delhi Reports To: Chief Executive Officer The Head of Operations in a Prepaid Payment Instrument (PPI) company plays a critical role in ensuring smooth issuance, management, compliance, and transaction processing related to prepaid instruments like wallets, prepaid...

  • Business Operations Manager

    4 days ago

    Delhi, Delhi, India Group of companies Eurasia Full time US$ 9,00,000 - US$ 12,00,000 per year

    We are seeking an experienced Operations Manager / Business Development Manager to head our Indian operations. The ideal candidate will drive business growth, manage the team, and ensure smooth and profitable functioning of the branch. Location: Delhi NCR (preferably Gurgaon) – Hybrid (Work from Home + Occasional client visits & office meetings) Employment...

  • Campus Maintenance

    3 weeks ago

    Delhi, Delhi, India Fortune Institute of International Business Full time

    JOB TITLE:  Executive / Sr. Executive- Campus Maintenance (Admin)  Duties and Responsibilities :   1. Campus Building Management - Ensuring compliance with fire safety norms, renewing   of fire safety certificates, conducting fire safety mock drills, training employees on using   fire safety equipment.   Developing and implementing disaster...

  • Dean - Examination

    3 days ago

    Rohini, Delhi, Delhi, India Jagan Institute of Management Studies Full time

    (Reporting to the Director) - Preparing documentation of guidelines for conduct and assessment of the examinations. - Circulation / Preparation of examination documents i.e. date sheets, seating plan, duty chart, Attendance sheet, Examination Paper for the Internal and External Examinations. - Moderation and printing of sufficient copies of the Examination...

  • SEO Executive

    3 days ago

    Rajouri Garden, Delhi, Delhi, India VMS Bathware Pvt. Ltd. Full time

    **Job responsibilities**: - **Expert in technical & on page SEO, Must be an Ai enthusiast, Must know progrmatic SEO & proficient in content generation tools such as chatgpt, should be eager to learn & implement newer SEO techniques, will be responsible for SEO across traditional & SM channels like youtube & instagram, must have thorough understanding of...

  • Rm-capital & Commodity Market

    3 days ago

    Delhi, India Abacus Consultants Full time

    Any Graduate Capital Market - Commodity Market **Job Name - PA (Business Unit) **:RM-Capital & Commodity Market Job Title : (Job Name) -RM-Capital & Commodity Mkt Business Unit (PA) : Capital & Commodity Mkt Team : (Sub team in the PA) : East/ Guj - Raj/ Mumbai/ South/ North Reports to (job) : Unit Head - Regional Head **Location of role **:Pan...

  • Rm - Capital & Commodity Market

    2 days ago

    Delhi, India Abacus Consultants Full time

    **5 - 10 years**: **Any Graduate**: **Capital market - Commodity market**: **12 lkh ~ 14 lkh**: **Job Name - PA (Business Unit) **:RM-Capital & Commodity Market Job Title : (Job Name) -RM-Capital & Commodity Mkt Business Unit (PA) : Capital & Commodity Mkt Team : (Sub team in the PA) : East/ Guj - Raj/ Mumbai/ South/ North Reports to (job) : Unit Head -...

  • Personal Banker

    2 days ago

    Delhi, India Abacus Consultants Full time

    **3 - 5 years**: **Any Graduate**: **NRI- PB**: **6 lkh ~ 8 lkh**: **Personal Banker - NRI Business** **Job Title**: Personal Banker-NRI **Business Unit (PA)**:NRI Business **Team **:NRI Sales **Reports to (job) **:Regional Head / PB Head **Location of role **:Pan India **Job Fn**:Sales **Role Type**:Individual Contributor **No of direct reportees:...

  • Assistant Resident Secretary

    22 hours ago

    Delhi, India YWCA OF DELHI Full time

    **Position Name** **Assistant Resident Secretary** **Position Type** Full Time (RESIDENTIAL) **Organization** YWCA of Delhi **Location** New Delhi, INDIA **_ONLY FEMALE CANDIDATES TO APPLY_** **About Organization** A leading NGO/ ecumenical organization, YWCA of Delhi established in 1912 and is affiliated to the world YWCA through the National...

  • Content Writer

    2 days ago

    Delhi, India PRS International Group of Companies Full time

    The role of the Head of Content revolves around oversight of the activities of the content department, topic generation, as well as working with closely with the content team in the creation of excellent day to day experiences for the consumers and other audiences through the content. **Requirements and skills** - Proven work experience as a Content...

  • Assistant Resident Secretary

    4 days ago

    New Delhi, India YWCA OF DELHI Full time

    **Position Name** **Assistant Resident Secretary** **Position Type** Full Time (Residential) **Organization** YWCA of Delhi **Location** New Delhi, INDIA - **ONLY FEMALE CANDIDATES TO APPLY**_ **About Organization** A leading NGO, YWCA of Delhi established in 1912 and is affiliated to the world YWCA through the National Body, YWCA of India. Based in...

  • Education Counselor

    3 days ago

    Karol Bagh, Delhi, Delhi, India HI-TECH INSTITUTE OF ADVANCE TECHNOLOGIES PVT. LTD Full time

    Description - Should Able To Understand Student's Abilities Good Communication Skills,Handle Enquiry, Team Handling,Business Skills. Attractive Attitude. Creative Ideas. - Working On Enquiries And Converting Them Into Active Leads Through Phone Conversations, Face To Face Meetings - Convert The Active Leads Into Admissions - Periodic Satisfaction Survey With...

  • IT Business Partner

    22 hours ago

    New Delhi, India Boston Scientific Corporation Full time

    **IT Business Partner**: - Remote Eligible: Hybrid- Onsite Location(s): New Delhi, HR, IN**Additional Location(s)**: India-New Delhi **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and...