
Customer Relationship Executive
2 days ago
Customer Relationship Executive – Service (CRE – SMR)
Job Summary:
Responsible for managing service follow-ups, reminders, and customer satisfaction for after-sales service.
Key Responsibilities:
- Call and remind customers of due/overdue vehicle services.
- Schedule service appointments.
- Collect feedback post service and ensure resolution of issues.
- Maintain service follow-up database.
- Support service advisors in workflow management.
Requirements:
- Graduate / Diploma holder.
- 1–2 years in customer handling role; automobile experience preferred.
- Basic knowledge of vehicle service schedules.
- Proficient in MS Office and CRM tools.
Job Type: Full-time
Pay: ₹25, ₹30,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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