Customer Relationship Executive
2 days ago
Locations: Gurugram
Mode: On-site (Work from Office Only)
Qualification: Graduate or MBA
Experience: 1–2 years in a similar role
Core Skills Required:
- MS Excel & Google Sheets (strong)
- CRM software (working knowledge)
- Presentation & negotiation
- Excellent communication (verbal and written)
Role & Responsibilities:
- Drive revenue via subscription sales
- Be the main contact for subscription inquiries; respond promptly
- Send subscription proposals, educate customers on value/benefits
- Convert enquiries effectively; maximize conversion and retention
- Monitor and communicate feedback; ensure customer satisfaction
- Coordinate delivery of technical services; resolve issues efficiently
- Maintain a detailed subscription database; provide management insights
- Build strong customer relationships; uncover new business opportunities
Job Type: Full-time
Language:
- English (Preferred)
Work Location: In person
Job Type: Full-time
Pay: ₹18, ₹30,000.00 per month
Work Location: In person
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