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Customer Relationship Executive

2 weeks ago

Gurgaon, Haryana, India Mahindra First Choice Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Respond to customer inquiries across phone, email, chat, and social media channels.
  • Coordinate lead generation campaigns in collaboration with marketing and sales teams
  • Conduct research on prospective customers to identify effective lead channels.
  • Negotiate and close sales while meeting set targets.
  • Establish and maintain strong customer relationships.
  • Ensure adherence to quality standards, procedures, and guidelines.

Preferred candidate profile

  • Excellent verbal and written communication skills with an empathetic approach.
  • Strong time management skills with the ability to handle multiple tasks simultaneously.
  • Flexible and adaptable to a fast-paced, dynamic environment
  • Positive attitude with a customer-first mindset.