Chat Agent

3 days ago

Delhi, Delhi, India Carnivore Style Full time ₹ 18,000 - ₹ 24,000 per year
The Role:

Company: Carnivore Style

Location: Remote (Work From Home)

Salary: $1,500 – $2,000 per month (based on experience)

Position Overview:

We are looking for a proactive and customer-focused Chat Agent to manage real-time interactions with our website visitors. As the first point of contact, you will provide prompt and informative responses, ensuring a seamless user experience and fostering community engagement.​

Key Responsibilities:

  • Engage with website visitors via live chat, addressing inquiries about content, products, and services.​
  • Provide accurate information and assist users in navigating the website.
  • Resolve customer issues efficiently, escalating complex queries when necessary.​
  • Maintain records of customer interactions and feedback to inform content and service improvements.​
  • Collaborate with content creators and the support team to enhance user satisfaction.​
Ideal Profile:

Qualifications:

  • Previous experience in a customer service or chat support role.​
  • Excellent written communication skills with a keen attention to detail.​
  • Ability to multitask and manage multiple chat conversations simultaneously.
  • Familiarity with live chat software and customer support tools.
  • Self-motivated with the ability to work independently in a remote setting.​

Bonus Points:

  • Interest or background in food, grilling, or the carnivore lifestyle.​
  • Experience with social media engagement or online community management.​

Benefits:

  • Fully remote position with flexible working hours.​
  • Competitive monthly salary based on experience.​
  • Opportunity to be part of a passionate and dynamic team.​
  • Access to industry insights and professional development resources.​
What's on Offer?
  • Opportunity within a company with a solid track record of performance
  • Flexible working options
  • Opportunity to make a positive impact

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