Night operation Team lead
6 days ago
Company Description
Milkbasket is India's first and largest micro-delivery service for groceries and daily essentials. Founded in 2015 with fresh milk delivery in Gurgaon, we now deliver over 5000 products daily across more than 20 cities including Bangalore, Chennai, and Hyderabad. At Milkbasket, we are committed to operational excellence, data-driven decisions, and customer satisfaction. Our services include flexi-ordering, assured early morning delivery, and contactless doorstep service. With a growing team and fleet, we aim to consistently enhance our customers' experience and expand our reach nationwide.
Role Description
This is a full-time on-site role for a Night Operation Team Lead based in Jaipur. The Night Operation Team Lead will be responsible for overseeing nightly operations, ensuring timely deliveries, managing a team of delivery personnel, and maintaining customer satisfaction. Daily tasks include supervising the sorting and dispatch process, resolving operational issues, and ensuring adherence to company standards and protocols. The role also involves monitoring performance metrics, conducting team meetings, and implementing process improvements.
Qualifications
- Strong analytical skills and experience in Operations Management
- People Management and effective Communication skills
- Focus on Customer Satisfaction and ability to handle operational challenges
- Excellent leadership and team-building abilities
- Proficiency in data analysis and problem-solving
- Experience in managing night shifts is a plus
- Bachelor's degree in Business, Management, or related field
Hiring offroll Team lead for e commerce last mile operation
this is totally night shift job
Fresh also can apply but should be local resident of noida & qualification must be minimum graduate
Salary 25 k to 30 k Nth depend on interview face to face
interested candidate can share their CV.
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