Client Servicing Director

3 days ago


Delhi, Delhi, India MINDTEL GLOBAL Full time ₹ 12,00,000 - ₹ 36,00,000 per year

About The Opportunity
Opportunity in the Digital Marketing & Agency Services sector — serving B2B and B2C clients with integrated performance marketing, brand campaigns, and full-funnel digital experiences. The role sits at the intersection of client leadership, strategy, revenue responsibility, and cross-functional delivery across creative, media, analytics, and tech teams.

Mindtel is expanding its India leadership team and is hiring an experienced Director-level client leader to own strategic relationships, revenue growth, and high-impact campaign outcomes for a portfolio of marquee accounts. This is an on-site role based in India.

Role & Responsibilities

  • Lead and grow a portfolio of strategic accounts—define client success plans, set commercial objectives, and own revenue & retention outcomes.
  • Translate client business goals into integrated digital strategies across performance, brand, content, and analytics; drive measurable ROI.
  • Own P&L for assigned accounts: pricing, forecasting, margin protection, and monthly/quarterly financial reporting.
  • Drive new business and expansion opportunities—lead pitches, craft proposals, and negotiate commercial terms with senior client stakeholders.
  • Coordinate cross-functional delivery—ensure high-quality outputs, on-time delivery, and continuous optimization with creative, media, analytics, and tech teams.
  • Act as senior escalation point: manage stakeholder expectations, provide proactive counsel, and implement governance to reduce churn.

Skills & Qualifications
Must-Have

  • Client relationship management
  • Account management
  • P&L management
  • New business development
  • Campaign strategy
  • Media planning

Preferred

  • Salesforce
  • Google Analytics
  • Google Ads
  • Display & Programmatic
  • HubSpot CRM

Benefits & Culture Highlights

  • High-impact role with clear revenue ownership and visibility to senior leadership.
  • Collaborative, metrics-driven agency culture focused on professional growth and cross-discipline mentorship.
  • Opportunity to work on national and global brand accounts with modern martech and analytics stacks.

Location: On-site — India. If you are a strategic, commercially-minded client leader with a strong track record in digital agency delivery and growth, apply to join Mindtel's leadership team and help shape client success at scale.

Skills: google ads,media planning,p&l management,revenue,analytics,google analytics,client relationship management,digital,hubspot crm,salesforce,account management,strategy



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