Key Account Manager

1 week ago

Bengaluru, Karnataka, India Unicommerce Full time ₹ 15,00,000 - ₹ 25,00,000 per year

About Unicommerce

Unicommerce eSolutions is India's largest e-commerce post-purchase management technology platform. We provide solutions for multichannel selling, inventory management, warehouse management, omnichannel retailing, and marketplace seller management. Our platform serves 15,000+ customers globally, powering 35K+ users, 2000+ stores, and 7000+ warehouses, processing 500Mn+ orders annually with a GMV of $5Bn+.

Our clients include Myntra, Adidas, Forever New, Marico, Mamaearth, Sugar Cosmetics, Lakme, Nivea, and many more.

Key Responsibilities

  • Manage and grow a portfolio of enterprise accounts by developing strong client relationships.
  • Act as the primary point of contact for client queries, escalations, and ongoing business needs.
  • Collaborate with cross-functional teams (Product, Technology, Operations) to ensure timely resolution of issues and implementation of solutions.
  • Understand client requirements, identify upsell opportunities, and drive product adoption.
  • Track key account metrics, prepare reports, and share business insights with clients.
  • Ensure customer satisfaction and retention by delivering a "customer-first" approach.
  • Support clients with day-to-day troubleshooting and guide them on Unicommerce product usage.

Required Skill Set

  • 1–4 years of experience in Account Management / Client Servicing / Customer Success in SaaS, E-commerce, or Technology domains.
  • Strong communication, presentation, and interpersonal skills with the ability to influence decision makers.
  • Good problem-solving ability with a customer-centric mindset.
  • Exposure to SQL, APIs, or technical troubleshooting is an added advantage.
  • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
  • Strong project management and coordination skills.

Why Join Unicommerce?

  • Be part of India's leading e-commerce SaaS platform powering 20% of India's e-commerce volume.
  • Opportunity to solve challenging problems at scale in a high-performance environment.
  • Work with top-tier talent from IITs/NITs and companies like Amazon, Microsoft, PayTM, and MakeMyTrip.
  • Flat hierarchy, ownership-driven culture, and strong career growth opportunities.

  • Key Account Manager

    1 week ago

    Bengaluru, Karnataka, India Get My Parking Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are looking to hire an experienced key account manager to maintain solid relationships with the company's key clients. The key account manager's responsibilities include growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings,...

  • Key Account Manager

    1 week ago

    Bengaluru, Karnataka, India Parking Network B.V. Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    GMP has established itself as the pioneer of Interoperable Smart Parking which connects all parking and mobility stakeholders on a common platform who are operating in silos. GMP has had great success in the European market and is now expanding in US and other markets globally. This is an opportunity to be part of a high growth team with a global...

  • Key Account Manager

    7 days ago

    Bengaluru, Karnataka, India ABABIL HEALTHCARE Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Key Account Manager - Medical DevicesLocation - BangaloreContact Job Summary:We are seeking an experienced Key Account Manager to manage and grow our relationships with key customers in the medical device industry. The successful candidate will have a strong background in sales and account management, excellent communication skills, and experience...

  • Key Account Manager

    7 days ago

    Bengaluru, Karnataka, India Softcell Technologies Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title: Key Account ManagerNature of role: Sales / Business DevelopmentLocation: BangaloreSoftcell is a leading System Integrator in India. We are hiring for the role of Key Account Manager that entails developing, driving, managing and executing a business plan for a select set of Named Accounts and positioning Mobility products and solutions of Apple....

  • Key Account Manager

    1 week ago

    Bengaluru, Karnataka, India ABABIL HEALTHCARE Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title: Key Account Manager - Medical DevicesLocation - BangaloreJob Summary:We are seeking an experienced Key Account Manager to manage and grow our relationships with key customers in the medical device industry. The successful candidate will have a strong background in sales and account management, excellent communication skills, and experience in...

  • Key Accounts Manager

    3 days ago

    Bengaluru, Karnataka, India Stovekraft Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Position Title: Key Account Manager Modern TradeDepartment: Modern TradeReporting to: Head Modern Trade Job PurposeThe Key Account Manager Modern Trade is responsible for managing relationships with modern trade partners, driving sales growth, ensuring product availability, negotiating terms, and executing promotional activities across key accounts. The...

  • Key Account Manager

    4 weeks ago

    Bengaluru, Karnataka, India Dil Foods Full time

    Job DescriptionDil Brands is a company that creates and operates virtual brands focused on fulfilling daily meal requirements in India. Through its virtual brands, Dil Brands helps small and medium-sized restaurants increase their asset and resources utilization.We are seeking a dynamic and experienced Key Account Manager to join our team and drive our...

  • Key Account Manager

    4 weeks ago

    Bengaluru, Karnataka, India Dil Foods Full time

    Dil Brands is a company that creates and operates virtual brands focused on fulfilling daily meal requirements in India. Through its virtual brands, Dil Brands helps small and medium-sized restaurants increase their asset and resources utilization.We are seeking a dynamic and experienced Key Account Manager to join our team and drive our business growth.Job...

  • Key Account Manager

    3 weeks ago

    Bengaluru, Karnataka, India Dil Foods Full time

    Dil Brands is a company that creates and operates virtual brands focused on fulfilling daily meal requirements in India.Through its virtual brands, Dil Brands helps small and medium-sized restaurants increase their asset and resources utilization.We are seeking a dynamic and experienced Key Account Manager to join our team and drive our business growth.Job...

  • Key Account Manager

    7 days ago

    Bengaluru, Karnataka, India HappyLocate Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Company DescriptionEstablished in 2016, HappyLocate is dedicated to simplifying employee relocations across 16,000+ pin codes in India. Specializing in house shifting, pet relocation, office moves, and house search assistance, we offer advanced technology and customized solutions to ensure efficient management from planning to post-move support. With a...