Customer Success and Operations Intern

2 weeks ago


Pune, Maharashtra, India Engineer's Cradle Full time ₹ 30,00,000 - ₹ 60,00,000 per year

Job description

ENGINEER'S CRADLE

We are an Ecosystem built around the engineering domain to help Individuals and Organizations grow in the world of technology, based on their goals, by providing access to the right Environment, Information, Resources, Opportunities, and a Network of like-minded people and organizations.

Key Responsibilities

Customer Success

  • Assist in onboarding new users/partners and provide them with a seamless experience.
  • Handle queries, resolve issues, and ensure high customer satisfaction.
  • Gather customer feedback and share insights with the product/operations team.
  • Maintain strong communication with users.

Operations

  • Support day-to-day operational activities and documentation.
  • Assist in managing databases, CRM tools, and dashboards.
  • Coordinate with cross-functional teams (marketing, product, partnerships).
  • Help streamline processes to improve efficiency.

Qualifications

MBA or equivalent qualification in a startup will be preferred.

Should have a strong business understanding

Good interpersonal skills

Who Should Apply

If you relate yourself to our product

If you look forward to being part of our growth & success story

Passionate about working in startups

Likes to do things from 0 to 1

Self-learner and accountable for his role

Perks

Stipend - Unpaid

Internship Certificate

Letter of recommendation

LinkedIn Recommendation

Letter of Consideration

Internship Tenure

3-6 Months



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