Customer Success and Operations Intern
5 days ago
Job description
ENGINEER'S CRADLE
We are an Ecosystem built around the engineering domain to help Individuals and Organizations grow in the world of technology, based on their goals, by providing access to the right Environment, Information, Resources, Opportunities, and a Network of like-minded people and organizations.
Key Responsibilities
Customer Success
- Assist in onboarding new users/partners and provide them with a seamless experience.
- Handle queries, resolve issues, and ensure high customer satisfaction.
- Gather customer feedback and share insights with the product/operations team.
- Maintain strong communication with users.
Operations
- Support day-to-day operational activities and documentation.
- Assist in managing databases, CRM tools, and dashboards.
- Coordinate with cross-functional teams (marketing, product, partnerships).
- Help streamline processes to improve efficiency.
Qualifications
MBA or equivalent qualification in a startup will be preferred.
Should have a strong business understanding
Good interpersonal skills
Who Should Apply
If you relate yourself to our product
If you look forward to being part of our growth & success story
Passionate about working in startups
Likes to do things from 0 to 1
Self-learner and accountable for his role
Perks
Stipend - Unpaid
Internship Certificate
Letter of recommendation
LinkedIn Recommendation
Letter of Consideration
Internship Tenure
3-6 Months
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