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Inside Sales Executive

2 weeks ago

Pune, Maharashtra, India Frido Full time ₹ 87,000 - ₹ 1,80,000 per year

We are looking for a motivated and empathetic Business Development Specialist to join our Mobility Division in Pune. In this role, you'll engage with elderly customers and caregivers, understand their needs, and recommend the right mobility solutions such as wheelchairs, walkers, or home-use aids. This is a consultative inside sales role that requires compassion, clarity, and a strong drive to convert qualified leads into satisfied customers.

Responsibilities

  • Handle inbound and outbound sales calls from prospective customers.
  • Conduct video consultations to demonstrate products and answer queries.
  • Engage with both B2C (elderly individuals, caregivers) and B2B (clinics, hospitals, dealers) leads.
  • Guide customers through product options, pricing, and post-sale follow-up.
  • Use LeadSquared CRM to manage leads, update follow-ups, and track performance.
  • Communicate effectively via WhatsApp and phone calls.
  • Achieve and exceed monthly sales targets.
  • Maintain a high standard of empathy and professionalism in all interactions.

Requirements

  • 2-3 years of experience in B2C inside sales (healthcare, ecommerce, insurance, or edtech preferred).
  • Strong communication skills in English and Hindi (regional languages are a plus).
  • Comfort and patience in speaking with elderly customers and caregivers.
  • Proficiency in using LeadSquared CRM or similar platforms.
  • Comfortable with video demos and WhatsApp-based communication.
  • Strong consultative sales mindset - solution-focused, not pushy.
  • Willingness to work 6 days a week, including weekends.

Preferred Skills

  • Experience in mobility aids, eldercare, or medical devices.
  • Ability to work in a fast-paced, target-driven environment.
  • Track record of consistently meeting or exceeding sales targets.

This job was posted by Deepak Chaudhary from Frido.