Sales Manager

4 days ago

Chennai, Tamil Nadu, India M G Muthu Group (MGM) Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Overview:

The Sales Manager is responsible for driving revenue growth through strategic planning and proactive sales of Resort Rooms & Banquets. This role focuses on selling hotel rooms, event spaces, and banquet services to corporate, leisure, and group clientele. The ideal candidate has a strong background in hospitality sales, excellent communication skills, and the ability to foster relationships with clients while meeting and exceeding sales targets.

Key Responsibilities:

Sales & Revenue Generation:

  • Proactively identify, target, and secure business opportunities to maximize sales of hotel rooms, banquet facilities, and services.
  • Develop and implement sales strategies to achieve revenue goals for rooms, meetings, weddings, and other events.
  • Maintain a pipeline of prospective clients through networking, cold calling, and market research.
  • Conduct site visits, presentations, and negotiations with potential clients to secure bookings.

Client Relationship Management:

  • Build and maintain strong relationships with existing and new clients to ensure repeat business and referrals.
  • Act as the main point of contact for clients, addressing their needs and providing exceptional customer service.
  • Partner with the operations team to ensure smooth coordination and delivery of events.

Marketing & Promotion:

  • Collaborate with the marketing team to create promotional packages and campaigns for hotel rooms and banquet services.
  • Attend trade shows, networking events, and industry meetings to represent the hotel and promote its offerings.
  • Monitor competitors' pricing and market trends to adjust sales strategies accordingly.

Planning & Reporting:

  • Develop and maintain an updated sales database, tracking client interactions, leads, and bookings.
  • Prepare weekly, monthly, and quarterly sales reports to monitor performance and revenue goals.
  • Forecast future business trends and identify growth opportunities.

Collaboration & Teamwork:

  • Work closely with the catering, banquet, and operations teams to ensure seamless execution of events.
  • Coordinate with the reservations team to manage room inventory effectively for group bookings.
  • Mentor and support junior sales staff as required.

Education: Bachelor's degree in Hospitality Management, Business Administration, or related field.

Experience: Minimum of 7-9 years of experience in hotel sales, with a focus on rooms and banquet services.

Skills:

  • Strong negotiation and communication skills.
  • Proven ability to meet and exceed sales targets.
  • Knowledge of event planning and hospitality industry trends.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Excellent organizational and time-management skills.

Key Competencies

  • Customer-centric approach
  • High energy and enthusiasm for sales
  • Analytical thinking and problem-solving abilities
  • Team collaboration and leadership

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