Client Servicing Executive

4 days ago

Andheri, Maharashtra, India NOVA EXHIBITIONS and CONFERENCES Full time

CLIENT SERVICE EXECUTIVE (Female Preferred)

COMPANY DESCRIPTION:

iDAC - Nova Exhibitions & Conferences is a premier organizer of industry-specific events, dedicated to fostering innovation and networking. We create impactful exhibitions and conferences that connect professionals and industry leaders, focusing on sectors like construction, fire safety, security, and design. Our events facilitate meaningful discussions and showcase cutting-edge technologies, driving collaboration and advancement in the industries we serve.

ROLE DESCRIPTION:

  • Conducting a thorough analysis of potential clients by conducting market research, identifying target industries, and evaluating their needs and requirements to tailor the company's offerings.
  • Regularly interacting with clients through telephone calls, email communication, to register them for conference, address any concerns, and provide support as needed.
  • Liaising with clients onsite during events to ensure that their concerns and needs are promptly addressed, providing personalized assistance and resolving any issues that may arise.
  • Responding to client inquiries promptly and professionally, demonstrating excellent customer service skills and a strong knowledge of the company's products or services to assist clients effectively.
  • Managing, maintaining, and developing strong relationships with key clients to deliver increased revenue by proactively engaging with clients, understanding their business objectives, and providing solutions that align with their goals.
  • Performing ad hoc duties as required, such as preparing reports, conducting presentations, and participating in team meetings, to support the overall goals and objectives of the client management department.
  • Source, invite, and liaise with high-profile speakers, thought leaders, and industry experts to participate in events.
  • Ensure the content aligns with the company's business goals and target audience.

Travel around the country - Attending industry events, conferences, and networking opportunities to represent the company, build relationships with existing clients, and identify new business prospects.

QUALIFICATIONS:

  • Excellent communication and interpersonal skills

  • Focused and goal-oriented individuals

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Leave encashment

Work Location: In person

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