Client Servicing

2 hours ago

Andheri, Maharashtra, India INSOMNIACS DIGITAL PRIVATE LIMITED Full time ₹ 70,000 - ₹ 89,986 per year

Key Responsibilities:

Client Servicing & Coordination

Act as the Level 2 CS lead for all Reventers and Brikkin accounts.

Liaise directly with client-side marketing heads and internal creative teams to ensure smooth workflow and clarity of deliverables.

Take over key accounts from primary CS L2s or Account Directors during heavy cycles, ensuring continuity and ownership of outcomes.

Creative & Strategic Ideation

Translate real estate brand briefs into creative video and influencer concepts aligned to business objectives.

Lead brainstorming sessions with editors, production, and strategy teams to conceptualize compelling campaign narratives.

Draft strategic writeups and concept notes contextualized for the real estate domain (product positioning, micromarket storytelling, influencer use-cases).

Presentation & Client Decks

Create and oversee client presentation decks , ensuring brand coherence, visual quality, and strong storytelling.

Support BD and leadership teams with concept decks, influencer proposals, and campaign recaps.

Operations & Financial Management

Maintain and update department cost sheets, including all Service Providers (SPs), Creative Partners (CPs), and Vendor Outstanding Statements**.

Monitor campaign budgets, ensuring cost efficiency and adherence to allocated spends.

Track department deliverables and ensure all tasks are closed within defined TATs.

SOP Development & Implementation

Draft, refine, and implement Standard Operating Procedures (SOPs) for project flow, vendor coordination, and creative approvals.

Ensure SOP compliance across editors, production, and client servicing teams.

Vendor & Influencer Management

Maintain an updated classification of Camera Vendors, Influencers, Production Houses, and Partner Agencies.

Facilitate new tie-ups, negotiations, and category-based onboarding for influencers (Luxury, Lifestyle, Real Estate, NRI, etc.).

Oversee backend coordination for influencer campaigns – contracts, deliverables, payment cycles.

Strategic & Analytical Support

Support leadership with data-backed insights on campaign performance, cost optimization, and operational efficiency.

Prepare monthly reports on project status, profitability, and client satisfaction.

Ownership & Leadership**

Take complete ownership of backend operations, ensuring the department runs on efficiency and accountability.

Be the go-to escalation point for Reventers and Brikkin CS-related or operational bottlenecks.

Exhibit strong time management, cross-functional collaboration, and leadership maturity.


Qualifications & Experience:

4–6 years of experience inClient Servicing, Creative Strategy, or Operations within a Digital Marketing or Video Content agency.

Prior exposure to Real Estate, Luxury, or Lifestyle brands preferred.

Proficiency in Google Sheets, PowerPoint/Keynote, and Project Management tools (Asana, Monday, or ClickUp).

Excellent written and verbal communication skills, with strong presentation acumen.

Ability to manage multiple stakeholders and projects simultaneously under tight deadlines.


Key Traits:

Task-driven with an obsession for timelines and quality.

Strategically creative with a real-estate-first storytelling mindset.

Financially astute, understanding cost implications and ROI metrics.

Team orchestrator – balances creative chaos with operational structure.

Ownership mindset – doesn't wait for follow-ups, drives solutions proactively.

Job Types: Full-time, Permanent

Pay: ₹70, ₹90,886.96 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

  • Client Servicing

    3 days ago

    Andheri, Maharashtra, India Exhibit Technologies Pvt ltd Full time ₹ 4,50,000 - ₹ 6,00,000 per year

    Client Servicing & Brand SolutionsCompany: Exhibit GroupLocation: Andheri (West), MumbaiType: Full-timeAbout Us:Exhibit Group, a leading media organisation with over 19+ years of experience in print and digital media, specialises in driving conversations in technology, automobiles, and lifestyle. Our diverse portfolio includes two renowned publications:...

  • Client Servicing Executive

    2 weeks ago

    Andheri, Maharashtra, India Virinchi Creations Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    The Client Servicing Executive is responsible for managing and enhancing client relationships, ensuring high levels of satisfaction and loyalty. This role involves acting as the main point of contact between the client and the company, handling inquiries, resolving issues, and delivering exceptional service. The ideal candidate will possess strong...

  • Manager - Client Servicing

    7 days ago

    Andheri, Maharashtra, India TailorMade Experiences Full time ₹ 72,00,000 - ₹ 96,00,000 per year

    Job Responsibilities:-Understanding the brief & brand.-Making excellent PPTs.-Maintenance and verification of event related checklists / Team Data.Event related files/ documentation/manual -Monitoring Post event mandates to be followed. (thank you mailer/ slides/ articles etc.)-Contribution to unique design ideas and concepts.-Co-ordination with creative...

  • Senior Client Servicing Manager

    2 days ago

    Andheri, Maharashtra, India efe993b6-a10f-4b10-8a8e-705fa02087b4 Full time ₹ 72,00,000 - ₹ 96,00,000 per year

    RH Experience LLP (Rigger House) is HiringWe're onboarding a dynamic Senior Client Servicing Manager to drive high-impact delivery, elevate client partnerships, and lead end-to-end event execution across large-format experiences.If you bring 8–10 years of event, media, or marketing services expertise — and thrive on strategic client management,...

  • Client Services Manager

    1 week ago

    Andheri East, Maharashtra, India CRP Training and Development Private Limited Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Job Descriptions: -A bachelor's degree in a relevant field, such as marketing, business administration, communication, or customer relationship management.Preferred 1+ years of experience with Car Dealers / or Automobile Industry.Well verse with RTO Process like Name change/ Hypothecation / PT tax / Challan / online payouts etc.Fluency in English, Hindi and...

  • Client Relations Manager

    6 days ago

    Andheri, Maharashtra, India Bigshare Services Pvt LTd Full time ₹ 4,20,000 per year

    Job Summary:We are looking for an experienced and customer-centric professional to lead our customer support and client coordination functions. The ideal candidate will manage a team, streamline client communication, and ensure high levels of client satisfaction and service delivery.Key Responsibilities:Lead and oversee the customer support and client...

  • Client Relationship Manager

    7 days ago

    Andheri, Maharashtra, India Aviyana Ventures Pvt Ltd Full time ₹ 12,00,000 - ₹ 20,00,000 per year

    ob Summary:Responsible for managing and developing client relationships in IPO and wealth management domains. The role involves assisting clients in investment planning, executing IPO applications, advising on portfolio diversification, and ensuring superior client service and retention.Key Responsibilities:AreaResponsibilitiesClient Relationship Management...

  • Manager - Client Servicing &Business Development, Event Industry

    3 days ago

    Andheri East, Maharashtra, India Vibgyor Brand Services Full time ₹ 6,00,000 - ₹ 9,00,000 per year

    Vibgyor Brand Services is Hiring for Client Servicing & Business Development (Assistant Manager / Manager )KEY REQIREMENT : Excellent in making creative presentationsExperience from Corporate eventsJob Expectations :Client Handling: Handling of allocated clients with minimum escalation to reporting managerManager Support: Providing complete support to the...

  • Client Service Officer

    2 weeks ago

    Andheri East, Maharashtra, India Bigshare Services Pvt LTd Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Roles and responsibilities:Coordinate with internal team and company secretariesCommunicate with Repositories to expedite th processing of applicationsGood communication skillsGraduation from any streamJob Type: Full-timePay: ₹15, ₹25,000.00 per monthBenefits:Health insuranceProvident FundWork Location: In person

  • Service Coordinator

    2 weeks ago

    Andheri, Maharashtra, India Afford marine controls Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Service CoordinationReceive service requests and schedule engineers/technicians as per priority.Plan and monitor day-to-day service operations including mobilization, logistics, and documentation.Maintain service records, work orders, and reports.Customer CommunicationAct as the first point of contact for clients regarding service jobs.Provide job updates,...