Healthcare BPO Executive

7 hours ago

Indore, Madhya Pradesh, India Advanz101 Systems Pvt. Ltd. Full time ₹ 1,33,893 - ₹ 3,99,679 per year

Position: Healthcare BPO Executive

Job Location: Indore

Shift Timing: USA (8 PM to 5 AM India time)

Experience: 1–3 Years

Working: 5 Days (Mon-Fri)

Qualification: Graduate (preferably in Sciences, Healthcare Administration, IT, or related fields)

Role Overview

We are seeking a detail-oriented Data Entry Operator to support our patient care and imaging operations. The role involves accurate entry, validation, and maintenance of patient demographics, referrals, insurance, and imaging-related data across multiple systems (Contact centre, CRM, RIS/PACS, and EHR). This role is critical to ensuring smooth patient scheduling, compliance, and accurate reporting.

Key Responsibilities

  • Accurately input and update patient demographics (name, DOB, address, contact) into CRM and RIS/PACS.
  • Enter and validate referral information from physicians (fax, email, EMR feeds).
  • Upload and index insurance details, pre-authorization approvals, and clinical documents.
  • Update exam metadata (procedure type, status, scheduling details) in imaging systems.
  • Perform data cleansing (deduplication, corrections, standardization) to maintain data integrity.
  • Ensure timely entry of diagnostic reports and follow-up recommendations into the system.
  • Collaborate with call centre, referral coordinators, and clinical staff to resolve missing/incomplete data.
  • Maintain compliance with HIPAA and internal data governance standards.
  • Generate basic reports and logs to support operations and audits.

Requirements

  • Graduate degree (preferably in Healthcare Administration, Science, IT, or related).
  • 1–3 years of experience in data entry, healthcare operations, or medical records management.
  • Strong typing and data entry skills with high accuracy.
  • Familiarity with CRM tools (Salesforce preferred), or RIS/PACS/EHR systems is an advantage.
  • Proficiency in MS Office (Excel, Word).
  • Good communication skills to coordinate with clinical and administrative teams.
  • Detail-oriented with ability to handle sensitive patient data responsibly.

Preferred Skills

  • Experience with Salesforce CRM or other healthcare CRM tools.
  • Exposure to Genesys contact centre systems or similar platforms.
  • Knowledge of medical terminology, referrals, and insurance pre-authorization workflows.
  • Understanding of HIPAA and healthcare data security requirements.

Job Types: Full-time, Contractual / Temporary

Contract length: 6 months

Pay: ₹11, ₹33,539.90 per month

Benefits:

  • Health insurance
  • Provident Fund

Language:

  • English (Preferred)

Work Location: In person

  • Healthcare BPO Executive

    7 days ago

    Indore, Madhya Pradesh, India Advanz101 Systems Pvt Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description – Healthcare BPO Executive (Healthcare Imaging / Patient Records)Position:Healthcare BPO Executive Job Location:IndoreShift Timing:USA(8 PM to 5 AMIndia time)Experience:1–3 YearsWorking:5 Days (Mon-Fri)Qualification:Graduate (preferably in Sciences, Healthcare Administration, IT, or related fields)Role OverviewWe are seeking a...

  • Data Entry Executive

    2 days ago

    Indore, Madhya Pradesh, India Advanz101 Systems Pvt. Ltd. Full time ₹ 1,85,342 - ₹ 3,70,685 per year

    Job Description – Healthcare BPO Executive (Healthcare Imaging / Patient Records)Position: Healthcare BPO Executive[BD1] Job Location: IndoreShift Timing: USA (8 PM to 5 AM[BD2] [SV3] [SV4] India time)Experience: 1–3 YearsWorking: 5 Days (Mon-Fri)Qualification: Graduate (preferably in Sciences, Healthcare Administration, IT, or related fields)Role...

  • Healthcare BPO Executive

    8 hours ago

    Indore, Madhya Pradesh, India Advanz 101 Systems Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Accurately input and update patient demographics into CRM and RIS/PACS. Upload and index insurance details, pre-authorization approvals, and clinical documents. Maintain compliance with HIPAA and internal data governance standards.

  • Healthcare Leadership Opportunity

    2 weeks ago

    Indore, Madhya Pradesh, India beBeeLeadership Full time ₹ 55,00,000 - ₹ 85,00,000

    Pursue a challenging and rewarding career in healthcare leadership with our organization.We are seeking an accomplished Healthcare Executive to spearhead strategic engagement with healthcare professionals and drive sales outcomes for Nurtec in the CNS therapeutic area.The ideal candidate will serve as the primary liaison between our organization and the...

  • Clinical Documentation Specialist

    4 days ago

    Indore, Madhya Pradesh, India Advanz101 Systems Pvt. Ltd. Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Job Description – Healthcare BPO Executive (Healthcare Imaging / Patient Records)Position: Healthcare BPO ExecutiveJob Location: IndoreShift Timing: USA (8 PM to 5 AM[BD2] [SV3] [SV4] India time)Experience: 1–3 YearsWorking: 5 Days (Mon-Fri)Qualification: Graduate (preferably in Sciences, Healthcare Administration, IT, or related fields)Role OverviewWe...

  • Trainer– Inbound Voice Process

    3 weeks ago

    Indore, Madhya Pradesh, India 2COMS Full time

    About the Company A Fortune 500 global leader in technology services and digital business solutions this company delivers comprehensive Business Process Services BPS and IT-enabled solutions With a worldwide presence it serves diverse industries including banking healthcare retail manufacturing and communications The firm s expertise spans a...

  • Health Care Executive

    2 weeks ago

    Indore, Madhya Pradesh, India Pfizer Full time

    Hi Pfizer is hiring for Health Care Executive for CNS Division (Nurtec Brand)Job Title: Health Care Executive – CNS Division (Nurtec Brand)Location: Indore ( Indore location Mandatory )Reporting To: District Healthcare Manager Division: Central Nervous System (CNS) Brand Focus: Nurtec Role Purpose To drive strategic engagement with healthcare...

  • Health Care Executive

    4 weeks ago

    Indore, Madhya Pradesh, India Pfizer Full time

    Hi Pfizer is hiring for Health Care Executive for CNS Division (Nurtec Brand) Job Title: Health Care Executive – CNS Division (Nurtec Brand) Location : Indore ( Indore location Mandatory ) Therapy Exp : Neuro/ Oncology ,Critical Care / Superspeciality Reporting To : District Healthcare Manager Division : Central Nervous System (CNS) Brand Focus : Nurtec ...

  • Finance Executive

    12 hours ago

    Indore, Madhya Pradesh, India Stemz Healthcare Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    **Title: Finance Executive/Sr ExecutiveLocation: IndoreJob Type: PermanentSalary: INR 25,000-30,000Job Description**Preparation of periodic finance reports and inventory reports for the clinic operationDetailed analysis and presentation of findings to Centre Manager/ Head of Finance/ Regional ManagerCollection, reconciliation, and accounting for following...

  • TL -Claim Adjudication

    10 hours ago

    Indore, Madhya Pradesh, India Star Secutech pvt ltd Full time ₹ 5,00,000 - ₹ 6,00,000 per year

    Job Title: Team Lead – Claims AdjudicationLocation: IndoreExperience: 5–8 years in US Healthcare Claims Adjudication with minimum 2+ years in a Team Lead roleKey Responsibilities:Supervise and manage a team of claims adjudicators ensuring daily targets and quality standards are met.Monitor team performance, allocate workload, and ensure timely processing...