Sales Executive

About Our Client: This company operates in the premium cycling space, focusing on a niche market that prioritizes custom-built, robust framesets and components. They have a strong e-commerce presence and foster a loyal following through community-driven marketing.

Designation: B2C Sales Executive

Location: Bangalore

Experience: Minimum 3 years of experience in B2C or ecommerce sales (automotive/motorcycle segment preferred).

Qualification: Graduate in Business, Marketing, or related field.

About the role: The B2C Sales Executive will be responsible for driving direct-to-consumer (B2C) sales through digital platforms, company-owned channels, and customer engagement initiatives. The role involves managing online sales, responding to customer queries, optimizing the order experience, and building brand loyalty in the premium motorcycle accessories space.

Responsibilities:

• Handle inbound customer queries via website, social media, email, and calls.
• Guide customers through product selection and purchase decisions.
• Drive upselling and cross-selling of motorcycle accessories.
• Process orders through websites or other sales platforms.
• Coordinate with warehouse/logistics teams to ensure timely delivery.
• Track returns, exchanges, and warranty claims.
• Assist in managing website listings, product information, and pricing.
• Monitor performance of B2C sales channels and report key metrics.
• Collaborate on digital campaigns, flash sales, and promotions.
• Ensure a high level of customer satisfaction through proactive service.
• Maintain after-sales communication and resolve grievances.
• Build relationships with repeat customers and nurture loyalty.

Requirements:

• Excellent verbal and written communication skills.
• Familiarity with ecommerce platforms (Shopify, WooCommerce, etc.).
• Passion for motorcycling and understanding of motorcycle accessories is a strong plus.

Key Attributes:

• Customer-centric mindset.
• Energetic and driven personality.
• Tech-savvy and comfortable with digital tools.
• Strong organizational and follow-up skills.
• Team player with a go-getter attitude.

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Designation: B2B Sales Executive

Location: Bangalore

Experience: Minimum 3 years of experience in B2B sales (automotive or allied industry preferred).

Qualification: Graduate in Business, Sales, or related field.

About the role: The B2B Executive is responsible for developing and maintaining strong relationships with retail dealers and institutional buyers to drive bulk and recurring sales. This role involves prospecting, lead management, order fulfillment, and channel partner support across the motorcycle accessories segment.

Responsibilities:

• Identify and onboard new dealers and institutional clients.
• Manage ongoing communication with B2B customers and partners.
• Create and present product pitches and sales proposals.
• Coordinate bulk orders and ensure timely fulfillment.
• Monitor dealer performance and support sales targets.
• Maintain CRM records and track B2B sales pipeline.
• Participate in dealer meets, trade shows, and roadshows.
• Collaborate with marketing to generate dealer-specific offers.

Requirements:

• Strong negotiation and relationship-building skills.
• Good command over Excel, CRM tools, and reporting dashboards.
• Understanding of the premium motorcycle ecosystem is a strong advantage.

Key Attributes:

• Results-driven approach.
• Excellent interpersonal and communication skills.
• Analytical and target-oriented.
• Ability to manage multiple dealer accounts.
• Team player with high accountability.