Sr. Customer Service Executive

Job title: Sr. Executive-Export Customer ServiceExperience: 3-4 yearsJob SummarySenior Executive in Export Customer Service with experience in the freight forwarding industry. Handles export shipments from start to finish, communicates with clients and partners, ensures timely documentation, and supports smooth delivery of goods. Focused on providing...

Roles and ResponsibilitiesHandle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.Provide accurate information about products/services to customers based on their needs and preferences.Identify opportunities to upsell/cross-sell relevant products/services to increase revenue growth.Maintain...

Main job purpose: To ensure efficiency and control of the business activities from order receipt to product deliveryThe Customer Service Executive would be responsible for below activitiesMaster Data management for entire portfolio listed with the customer and all DC/ StorecombinationsMaintaining the Mapping in system as per the customer masterManaging end...

Roles and ResponsibilitiesManage a team responsible for customers service over phone calls.Ensure timely recovery of outstanding amounts from delinquent accounts.Develop strategies to improve collection efficiency and reduce write-offs.Maintain accurate records of all interactions with customers and stakeholders.Aware of shrinkage, attrition KPI and KRAWell...

Company DescriptionAt Emperia Group, we develop exceptional spaces in Mumbai and Navi Mumbai using the finest designs and craftsmanship, backed by unparalleled quality and service. We have evolved significantly from our humble beginnings, embracing a culture and value-based system that defines our identity and operations. Our commitment to accountability...

Customer Service Executive Yes Bank (Thane - Kasarwadawali)Location: Thane KasarwadawaliShift: Day Rotational ShiftsWeek Off: RotationalSalary: 18,000 23,000 in-hand + IncentivesTransport: Pick-up & Drop from Thane StationJob Description: We are hiring enthusiastic and customer-focused individuals for the position of Customer Service Executive at Yes Bank....

Looking for a Dynamic Customer Service Executive for an e-commerce brand in Mumbai.Job Responsibilities• Handle customer queries via chats, calls and emails• Track order status, delivery timelines, and customer feedback.• Maintain CRM records and assist in reporting and data analysis.Job Qualifications• Bachelor's degree in a relevant field with 0-2...

Looking for a Dynamic Customer Service Executive for an e-commerce brand in Mumbai.Job Responsibilities• Handlecustomer queries via chats, calls and emails• Track order status, delivery timelines, and customer feedback.• Maintain CRM records and assist in reporting and data analysis.s.Job Qualifications• Bachelor's degree in a relevant field with 2...

Job Title: Customer Service Executive (Inbound Calls)/ Chat ProcessDepartment: Customer ServiceReporting To: Team LeadResponsibilities:Answering inbound calls: Addressing customer inquiries, providing information, and resolving problems.Assisting with customer queries: Answering questions, providing directions, and resolving potential issues.Handling...

We are hiring for aCustomer Service Executiverole with our esteemed client, a leading organization operating across E-Commerce, Banking domains in both domestic and international markets.Position DetailsRole:Customer Support (Voice)Location:Vashi, Navi MumbaiShift Timing:For females primarily day shifts; For males 24*7 rotationalExperience:Freshers and...