Client Servicing Executive
21 hours ago
The Client Servicing Executive is responsible for managing and enhancing client relationships, ensuring high levels of satisfaction and loyalty. This role involves acting as the main point of contact between the client and the company, handling inquiries, resolving issues, and delivering exceptional service. The ideal candidate will possess strong communication skills, a proactive attitude, and a problem-solving mindset.
Key Responsibilities:
Client Relationship Management:
Serve as the primary point of contact for assigned clients.
Develop and maintain strong, long-term client relationships.
Understand clients needs and objectives to provide tailored solutions.
Service Delivery:
Ensure the timely and effective delivery of products/services to clients.
Monitor project progress and address any issues or delays.
Coordinate with internal teams to fulfill client requirements and expectations.
Issue Resolution:
Address client complaints or concerns promptly and professionally.
Investigate and resolve any issues that arise, ensuring client satisfaction.
Escalate complex issues to senior management as needed.
Client Communication:
Regularly update clients on project status, changes, and any relevant information.
Conduct regular meetings and check-ins to ensure client satisfaction.
Prepare and deliver client presentations and reports as required.
Administrative Duties:
Maintain accurate records of client interactions, transactions, and feedback.
Prepare and manage client documentation and contracts.
Monitor client accounts and track performance metrics.
Collaboration:
Work closely with sales, marketing, and other departments to align client needs with company offerings.
Participate in team meetings and contribute to strategic planning efforts.
Provide feedback and insights to improve service delivery and client experience
-
Client Servicing Executive
3 days ago
Andheri, Maharashtra, India Creative Digital Brain Full time ₹ 1,80,000 - ₹ 2,40,000 per yearJob Description:Client Servicing Executive focuses more on lead conversion and client onboarding. Here's a clearer breakdown of your responsibilities:Key Responsibilities:Follow up with incoming leads through calls, emails, or chatsUnderstand client needs and explain relevant products or servicesConvert leads into active clients by guiding them through the...
-
Client Servicing
1 week ago
Andheri, Maharashtra, India Exhibit Technologies Pvt ltd Full time ₹ 4,50,000 - ₹ 6,00,000 per yearClient Servicing & Brand SolutionsCompany: Exhibit GroupLocation: Andheri (West), MumbaiType: Full-timeAbout Us:Exhibit Group, a leading media organisation with over 19+ years of experience in print and digital media, specialises in driving conversations in technology, automobiles, and lifestyle. Our diverse portfolio includes two renowned publications:...
-
Manager - Client Servicing
1 week ago
Andheri, Maharashtra, India PENTAGON EVENTS Full time ₹ 12,00,000 - ₹ 13,20,000 per yearKey Responsibilities:Client Relationship Management:· Build and maintain strong relationships with key clients and stakeholders.· Act as the main point of contact for all the clients handled by you, addressing their needs and concerns promptly and professionally.· Conduct regular meetings and communication with clients to understand their objectives,...
-
Client Servicing Intern
24 hours ago
Andheri, Maharashtra, India Snoozz Full time ₹ 72,000 - ₹ 1,44,000 per yearJob description:Snoozz Production is a dynamic and forward-thinking advertising agency specializing in creating impactful brand experiences through storytelling, influencer collaborations, and cutting-edge digital campaigns. From concept to execution, we help brands connect with their audience in meaningful and memorable ways. With a strong focus on...
-
Manager - Client Servicing
2 weeks ago
Andheri, Maharashtra, India TailorMade Experiences Full time ₹ 72,00,000 - ₹ 96,00,000 per yearJob Responsibilities:-Understanding the brief & brand.-Making excellent PPTs.-Maintenance and verification of event related checklists / Team Data.Event related files/ documentation/manual -Monitoring Post event mandates to be followed. (thank you mailer/ slides/ articles etc.)-Contribution to unique design ideas and concepts.-Co-ordination with creative...
-
Assistant Manager Client Servicing- Events
5 days ago
Andheri, Maharashtra, India CWE Full time ₹ 6,00,000 - ₹ 7,20,000 per yearBOI Media & Entertainment is pleased to inform that we have urgent opening for the post of_ Assistant Manager Client Servicing for our Events division._Work Location: Andheri (W)Roles & Responsibilities:Provide Concepts & integrated strategies for Events & Experiential Marketing Campaigns.Creating concept proposals for special projects & campaigns.Execution...
-
Client Relationship Executive
3 days ago
Andheri, Maharashtra, India Adlers Den Full time ₹ 2,40,000 per yearJob Role: Client Servicing ExecutiveJob Location: Andheri westExperience: 0-1 YearInterested candidate can share their resume on WhatsApp Key Responsibilities:Assist in managing client accounts and maintaining positive relationships.Coordinate with internal teams (design, marketing, sales, etc.) to fulfil client requirements.Address client queries and ensure...
-
Client Servicing
7 days ago
Andheri East, Maharashtra, India Zebra Crossing Digital INC Full time ₹ 4,80,000 - ₹ 6,00,000 per yearJob Description:We are looking at both men and women who are PASSIONATE & SMART, who are willing to build a career in Client Servicing with good Experience in Social Media.Experience:Min 3-5 years with Branding and Advertising Agency experience would be ideal, with good exposure to SM platforms.Responsibilities:Serve as the lead point of contact for all...
-
Client Services Executive
7 days ago
Andheri East, Maharashtra, India CRP Training and Development Private Limited Full time ₹ 2,64,000 per yearJob Descriptions: -A bachelor's degree in a relevant field, such as marketing, business administration, communication, or customer relationship management.Preferred 1+ years of experience with Car Dealers / or Automobile Industry.Well verse with RTO Process like Name change/ Hypothecation / PT tax / Challan / online payouts etc.Fluency in English, Hindi and...
-
Client Service Officer
5 days ago
Andheri East, Maharashtra, India CRP Training and Development Private Limited Full time ₹ 1,50,000 - ₹ 3,00,000 per yearGreeting All......Job Opening - Background Verification Client ServicingKey Responsibilities -Client Communication:Act as the main liaison between clients and the verification team.Respond promptly to client inquiries via phone, email, and in-person.Provide updates on the status of background checks and resolve any issues that arise.Process Management:Manage...