Client Servicing

9 hours ago

Andheri East, Maharashtra, India Zebra Crossing Digital INC Full time ₹ 4,80,000 - ₹ 6,00,000 per year

Job Description:

We are looking at both men and women who are PASSIONATE & SMART, who are willing to build a career in Client Servicing with good Experience in Social Media.

Experience:

Min 3-5 years with Branding and Advertising Agency experience would be ideal, with good exposure to SM platforms.

Responsibilities:

  • Serve as the lead point of contact for all Client account management matters

  • Build and maintain strong, long-lasting client relationships

  • Be a part of the client meeting, take briefs and communicate with various teams, be a part of the strategy pitch.

  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives

  • Meet clients every now and then to ensure the monthly plan of action and deliverables are met

  • Clearly communicate the progress of monthly/quarterly initiatives to client

  • Forecast and track key account metrics

  • Assist with challenging client requests or issue escalations as needed

  • ATL and BTL Activities (Branding, Print, Outdoor, Radio, TV, Brochures, Standees and other similar collaterals)

  • Digital and Social Media responsibilities

Social Media responsibilities.

  • Work with clients and the team, to create a social media strategy that collaborates with marketing and advertising campaigns, research top influencers, competitors, and trends in clients industries.

  • Handle & optimise all the social channels of respective clients, (ex. Facebook, Instagram, Twitter, Pinterest, LinkedIn, Google, YouTube).

  • Analyse and report social media actions on a monthly basis for successes and new opportunities.

  • Creating a Social Media calendar, generating and evaluating reports

(currently under redevelopment)

Job Types: Full-time, Permanent

Pay: ₹40, ₹50,000.00 per month

Education:

  • Bachelor's (Required)

Experience:

  • Client Servicing / SM: 2 years (Preferred)

Work Location: In person

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