Talent Account Director, Talent Solutions

1 week ago

Chennai, Tamil Nadu, India LinkedIn Full time US$ 90,000 - US$ 1,20,000 per year

This role will be based out of Chennai.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is remote, meaning it will be performed from the designated home work location upon time of hire, and any changes to this home work location requires a review of remote status and approval.

As an Account Director , in the LinkedIn Talent Solutions team you will be responsible for nurturing a portfolio of existing customers in Mid-Market Enterprises and driving growth by helping them achieve their talent and business objectives. This is a field-based role that emphasizes strategic conversations, executive relationship-building, and value-based solutionizing across LinkedIn's Talent and Learning platforms.

You will act as a trusted advisor to HR and business leaders, leveraging data, insights, and industry knowledge to build robust hiring and talent development strategies. Your focus will be on relationship expansion, multithreading key accounts, and guiding customers toward long-term value through our suite of Talent Solutions.

Responsibilities

  • Manage a portfolio of mid-market enterprise customers focused on growth, retention, and long-term success.
  • Build and nurture deep, consultative relationships with executive stakeholders across HR, Talent Acquisition, and Business Units.
  • Conduct in-depth customer research to understand business goals, talent challenges, and market dynamics.
  • Use layered, open-ended questioning to uncover customer needs and align them with LinkedIn's Talent & Learning solutions.
  • Deliver compelling, insight-led product demonstrations tailored to customer objectives.
  • Lead regular in-person business reviews with senior stakeholders to track performance and optimize ROI.
  • Develop multithreaded engagement strategies to build influence across all relevant decision-makers in customer accounts.
  • Partner with internal teams (Customer Success, Solutions Consultants, Marketing, Sales Ops) to deliver an integrated customer experience.
  • Build and maintain a strong opportunity pipeline and provide accurate revenue forecasting.
  • Negotiate SaaS/subscription-based contracts that align with customer needs and compliance frameworks.
  • Use data and insights to inform strategic recommendations, overcome objections, and proactively reduce churn.
  • Maintain CRM discipline and effective territory/account planning for pipeline and activity management.

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