Deputy Manager- OTC National Collection

7 days ago

Gurgaon, Haryana, India Johnson Controls Full time ₹ 1,04,000 - ₹ 1,30,878 per year

At Johnson Controls, we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together on holistic solutions for smarter buildings and cities today and tomorrow. By protecting people and the environment. By giving back in the communities we live in. By solving today's challenges while constantly asking 'what's next?' So, what's next in your future?

Create your next opportunity and join us as a Collection Analyst to our Order to Cash department, Gurgaon, India.

By joining Johnson Controls, you'll be part of a team that plays an essential role in helping to create a safe, comfortable, and sustainable world. As a globally diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 130,000 employees work to create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to create smart cities and communities.

We are committed to helping our customers win and creating greater value for all our stakeholders in everything that we do.

What will you do?

Collections & Closed Loop team works to maximize the timely payment collection from customers. They make it through an effective management of emailed & telephonic queries. This team works to keep our Past dues to a minimum through rigorous follow up

How will you do it?

  • Responsible for collection activities related to a broad cross section of Johnson Controls customer portfolios
  • Analyze accounts and set targets - Collection plan / strategy at the beginning of month
  • Responsible for performing collection activities on active customers in allocated portfolio to drive past due, dispute and unapplied cash reduction.
  • Manage Collection processes, provide early stage customer service and, where necessary, raise cases involving customer complaints
  • Co-ordination with customers and cash application team for remittance advise.
  • Support other finance operations by providing and receiving information from customers regarding invoicing, collection and cash application.
  • Account reconciliation - follow up with sales team and review open points and request customer master team to update system.
  • Manage and request/enter Adjustments, Promise to Pay/ Deductions / Payment Plans / Write Off's
  • Advise on issuing Dunning Letters and/or Legal Proceedings for uncollected receivables.
  • Maintain call logs and expected payment dates using your daily interactions with customers to encourage timely payment, as well as proactive contact on non-due invoices.
  • Analyze aging debt reports and initiate calls to, as well as receive calls from customers

What we look for?

  • Graduate / Postgraduate / Master's Degree in any stream
  • Proficient in both verbal and written business communications
  • 6 - 9 Years of experience required in North America Collections process.
  • Systems knowledge in ERPs ( BaaN, Great Plains & SAP) .
  • Proficiency in MS Excel and Collections Tools like GetPaid, Contact Tool, High Radius will be preferred.
  • Excellent customer service, business communication, and follow-up skills, with the ability to work in a fast-paced team environment while meeting deadlines

  • OTC Collection-Manager

    6 days ago

    Gurgaon, Haryana, India Enrich And Enlight Business Consulting Full time US$ 90,000 - US$ 1,20,000 per year

    Role & responsibilitiesMust have experience in OTC CollectionPreferred candidate profileMust have experience in International ProcessMust have experience in Assistant manager or currently in ManagerMust have experience in Team HandlingSalariesBest in Industries

  • OTC Collection/Collection

    6 days ago

    Gurgaon, Haryana, India Enrich And Enlight Business Consulting Full time US$ 90,000 - US$ 1,20,000 per year

    Role & responsibilitiesMust have experience in Collection/OTC CollectionPreferred candidate profileMust have experience in International ProcessMust have experience in Team HandlingCurrently into Team Leader Position

  • QA Collection-OTC/B2B

    6 days ago

    Gurgaon, Haryana, India Enrich And Enlight Business Consulting Full time US$ 60,000 - US$ 1,20,000 per year

    Role & responsibilitiesMust have experience in QA CollectionPreferred candidate profileMust have experience in OTC /B2B CollectionMust have experience in qc toolsMust have experience in 7 qcMust have experience in Six SigmaMust have experience in Fish BonesMust have experience in Quality CallsSalariesBest in Industries

  • Deputy Manager- Otc Collection

    4 weeks ago

    Gurgaon, Haryana, India Johnson Controls Full time

    Who we areJohnson Controls is the global leader for smart healthy and sustainable buildings At Johnson Controls weve been making buildings smarter since 1885 and our capabilities depth of innovation experience and global reach have been growing ever since Today we offer the worlds largest portfolio of building products technologies software and...

  • Director OTC Collection

    6 days ago

    Gurgaon, Haryana, India Johnson Controls Full time US$ 1,04,000 - US$ 1,30,878 per year

    What you will doYou will oversee a mid-sized function of the financial shared services organization within a business center. Plan and manage daily, weekly, and monthly accounting activities; establishing accounting systems to ensure the accuracy of financial information. You will also lead a team related to the specific financial functionHow you will do...

  • Otc Operations Analyst

    7 days ago

    Gurgaon, Haryana, India Orange Full time

    about the role The Order-to-Cash Analyst is in charge to support revenue assurance programs through generation of accurate and timely billing to customers thereby ensuring revenue flows Key Result Areas Produce on a monthly basis the invoices according to the Contract commercial offer according to the contract network updates Accountable for all...

  • Deputy Manager

    2 days ago

    Gurgaon, Haryana, India MG Mould Systems Private Limited Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionMG Mould Systems Private Limited has established itself as a leader in the plastic manufacturing industry, known for its distinguished products and reliable resources. The company offers customized mould systems for various preform designs and PET machines, including its impressive 48 Cavities Perform Mould. Additionally, MG Mould provides...

  • Deputy Manager SCM

    3 days ago

    Gurgaon, Haryana, India Snapdeal Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionSnapdeal is one of India's leading e-commerce platforms, founded in 2010. Focusing on the value commerce market, Snapdeal has served over 100 million online shoppers and has more than 200 million app installations on Google Play Store. Catering to diverse customer needs, Snapdeal offers a wide range of fashion and lifestyle products at...

  • Deputy Manager- OTC Cash APP

    7 days ago

    Gurgaon, Haryana, India Johnson Controls Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Who we are?Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world's largest portfolio of building products, technologies, software, and...

  • Deputy Manager- OTC Billing

    3 days ago

    Gurgaon, Haryana, India Johnson Controls Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job DescriptionWho we are?Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world's largest portfolio of building products,...