Senior Account Manager Retail
15 hours ago
We are currently looking for a Senior Account Manager - Retail join our team in Gurugram, India who has experience in client management and manage projects accounts with high impact.
Responsibilities:
- Manage customer projects accounts with high impact and/or complexity
- Nurture client relationships
- Provide guidance on clients requirements
- Pre-review and entry of customer and product details in NSF software systems
- Internal coordination with all stakeholders (business Leads, lab, sales, audit delivery, coordinators, …)
- Organize and lead the client meetings
- Administrative duties : invoicing, …
- Identify and procure new business or cross-selling opportunities with assigned customers
- Trend analysis to identify areas of improvement
- Management of Financial objective
- Assist the Retail Manager Food in Asia Pacific in managing the Retail business Audits in the sub-region
Qualifications
- Bachelor's degree, or equivalent experience
- Preferably a few years' experience in a client-facing role in a services industry
- Technical background is a plus – (Food safety)
- Committed to service excellence – Always looking for solutions to assist the clients
- Result oriented – Ability to autonomously manage projects
- Attentive to detail – Excellent organizational and coordination skills
- Strong interpersonal & communication skills
- Collaborative mindset, team player
- Willingness and ability to travel
#LI-AP1
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