Senior Account Manager Retail

5 days ago

Delhi, Delhi, India NSF International Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are currently looking for a Senior Account Manager - Retail join our team in Gurugram, India who has experience in client management and manage projects accounts with high impact.

Responsibilities:

  • Manage customer projects accounts with high impact and/or complexity
  • Nurture client relationships
  • Provide guidance on clients requirements
  • Pre-review and entry of customer and product details in NSF software systems
  • Internal coordination with all stakeholders (business Leads, lab, sales, audit delivery, coordinators, …)
  • Organize and lead the client meetings
  • Administrative duties : invoicing, …
  • Identify and procure new business or cross-selling opportunities with assigned customers
  • Trend analysis to identify areas of improvement
  • Management of Financial objective
  • Assist the Retail Manager Food in Asia Pacific in managing the Retail business Audits in the sub-region

Qualifications

  • Bachelor's degree, or equivalent experience
  • Preferably a few years' experience in a client-facing role in a services industry
  • Technical background is a plus – (Food safety)
  • Committed to service excellence – Always looking for solutions to assist the clients
  • Result oriented – Ability to autonomously manage projects
  • Attentive to detail – Excellent organizational and coordination skills
  • Strong interpersonal & communication skills
  • Collaborative mindset, team player
  • Willingness and ability to travel

#LI-AP1

About Us: With a legacy spanning more than 80 years, NSF leverages science and innovation to improve human and planet health. We provide science-driven, independent testing, inspection, certification, and advisory services and develop the very standards that drive the food, water, and life sciences industries worldwide. We empower our clients to navigate shifting regulations to improve consumer health, safety, and quality of life.

One of our core values is We Are One NSF. This means that while we're one team, we embrace the cultural, ethnic, language, and demographic diversity that reflects the societies in which we live and work.

Come join a team that makes a difference in the world. More information about NSF can be found at

NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Notice to Agency and Search Firm Representatives: Please note that NSF is not accepting unsolicited resumes from agencies/search firms for this role. Resumes submitted to an NSF employee by a third-party agency without a valid written & signed search agreement between NSF and said third-party agency will become the sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you.

About the Team: From farm to fork, NSF is the go-to partner for the food, nutrition and wellness industries – ensuring the highest level of product safety, quality, integrity and sustainability. Across the globe, we continue to lead the way in certification, testing and compliance services, empowering our clients to deliver safer, higher-quality products to consumers while meeting the demands of an ever-changing regulatory environment.

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