Team representative

Job Description We're looking for a good skilled call centre representative to join our team, managing of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call. This person will handle a variety of important supportive tasks, providing answers, insights, instructions,...

Answering incoming phone callsResponding to customer emails and online chatFulfilling customer requestsProviding customer supportSelling the company's productsPromoting company newsUsing computer systems to record conversation detailsUpdating customer recordsHandling service issuesActing as the first point of contact for many customersResolving highly...

Sales Representative – CTutor App (Fair Promotion)We are looking for enthusiastic and dynamic Sales Representatives to promote and sell CTutor, an innovative educational mobile application that connects students and tutors, at our upcoming fair.As a Sales Representative, you will be responsible for engaging with visitors, explaining the benefits of CTutor,...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team.Job...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

Project Planning & Development: Assisting in creating project proposals, plans, and resource lists. Communication: Acting as a liaison between project teams, stakeholders, and clients, ensuring clear and timely information flow. Coordination: Scheduling and coordinating team members' activities and managing project timelines and deadlines. Monitoring &...

About UsAjay Engineering Tools is a trusted name in the engineering and industrial solutions sector, delivering high-quality tools, valves, and equipment to clients across industries. We are committed to innovation, reliability, and strong customer service.About the RoleWe are seeking a Customer Relationship Representative (CRR) to oversee client...

Responsibilities:Manage customer queries via phone, email & chatCollaborate with teams on product improvementsEnsure timely resolutions within SLA'sMaintain high NPS scores through exceptional serviceAnnual bonus

Customer Support: Respond to incoming customer requests and complaints through phone, email, and chat. Product Knowledge: Provide accurate information about products and services, including basic usage and troubleshooting. Issue Resolution: Troubleshoot technical problems and resolve customer complaints promptly and professionally. Transaction Processing:...

Respond promptly to customer inquiries via phone, email, and live chat.Deliver accurate information about products, services, and company policies.Resolve customer concerns and escalate issues to appropriate departments when necessary.Record customer interactions and feedback in our CRM system for tracking and analysis.Assist with troubleshooting common...