Customer Support Executive

5 days ago


Topsia Kolkata West Bengal, India Sahaj Retail Limited Full time ₹ 84,000 - ₹ 1,20,000 per year

About Sahaj Retail Limited

Sahaj Retail Limited is a leading name in providing innovative and reliable retail and digital services to customers across India. We aim to empower people through technology-driven solutions, ensuring convenience, trust, and quality service.

Job Summary

We are seeking a motivated and energetic Customer Support Executive to join our CRM department. The role involves assisting customer queries with Phone Calls and Emails only. Freshers with basic typing speed can also apply for this role.

Key Responsibilities

  • Assist customers with there queries through calls and emails.

  • Handle customer queries and objections professionally to ensure successful conversions.

  • Maintain and update the customer database regularly.

  • Maintain call quality standards and comply with the company's CS process.

  • Provide feedback to the management team on customer needs, problems, and market trends.

Key Skills & Competencies

  • Basic verbal communication skills in Hindi and English (knowledge of regional languages will be an advantage).

  • Goal-oriented and self-motivated.

  • Ability to handle rejection and remain positive.

  • Basic computer skills and typing.

Qualifications & Experience

  • Minimum 12th pass; Graduation preferred.

  • 0–2 years of experience and Freshers with good communication skills can also apply.

  • Experience in insurance, telecom, banking, or retail sales will be an added advantage.

Job Type: Full-time

Pay: ₹10, ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person

Speak with the employer



  • Kolkata, West Bengal, India Teleperformance Full time

    CUSTOMER SUPPORT EXECUTIVE COMPANY : TELEPERFORMANCE KOLKATA LOCATION - CANDIDATES WHO HAS COMPLETED THEIR GRADUATION CAN APPLY - CANDIDATES MUST HAVE EXCELLENT COMMUNICATION SKILLS - CANDIDATES WHO STAYS IN KOLKATA LOCATION ONLY APPLY - CANDIDATES MSUT BE COMFORTABLE IN ENGLISH,HINDI LANGUAGE - CANDIDATES MUST BE COMFORTABLE WITH FLEXIBLE SHIFTS - WE ARE...


  • Kolkata, West Bengal, India House Of Edtech Full time

    **Support Executive - Customer Support (EdTech) | House of EdTech** **Location**: Kolkata, Salt Lake, Sector 5 (Work from Office) **Start Date**: Immediate Joiner **Salary**: Up to ₹3 LPA (Fixed) + Up to ₹1 LPA (Performance-based variable pay) **Office Timings**: 11 AM - 8 PM (6-day workweek) **About Us** At House of EdTech (Goenka Kachave LLP), we...


  • Kolkata, West Bengal, India Teleperformance Full time

    CUSTOMER SUPPORT EXECUTIVE TELEPERFORMANCE LOCATION KOLKATA CANDIDATES MUST BE COMFORTABLE IN English language **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - Hindi (preferred) - English (preferred) Work Location: In person **Speak with...


  • Kolkata, West Bengal, India Innovative Incentives Rewards Pvt. Ltd Full time

    **Pay**: ₹150,000.00 - ₹200,000.00 per year **Job Title**: Customer Support Executive (Bengali) **Job description**: **About the Role** Are you a great communicator with a knack for solving problems? We're looking for a **Customer Support Executive** who can be the friendly voice of our company. You'll handle incoming calls, explain our products and...


  • Kolkata, West Bengal, India edutinker Full time

    **Requirements and Skills**: Strong working knowledge of the Microsoft Office Suite products **(MS Word and Excel etc.)** - Experience as a Customer Support Specialist or similar CS role - Familiarity with school ERP domain - Experience in using help desk software and remote support tools - Excellent communication and problem-solving skills - Multi-tasking...


  • Kolkata, West Bengal, India Teleperformance Full time

    We are Hiring for Teleperformance Profile: Customer Support Executive Location: Kolkata Salary : 10,200.00-28,755.00 Interview will be Walk-in Work from Office **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹10,200.00 - ₹28,755.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Night shift -...


  • Kolkata, West Bengal, India Mosahay Full time

    Job Description: Customer Support Executive Position: Customer Support Executive Process: Voice Process Location: Kolkata, West Bengal Shift: Rotational Day Shift (6 days working + 1 day off) Language Proficiency: Fluent in English and Odia, or Assamese **Salary**: Competitive: 2.50 LPA to 3.00 LPA (based on experience and...


  • Kolkata, West Bengal, India Softintra Technology Private Limited Full time

    WE ARE HIRING FOR EXPERIENCED CUSTOMER SUPPORT EXECUTIVE, BOTH VOICE AND NON VOICE. IMMEDIATE JOINNERS HAVING EXCELLENT COMMUNICATION IN HINDI, BENGALI AND ENGLISH NEEDS TO APPLY. FEMALE CANDIDATES ONLY. CANDIDATE HAVING EXCELLENT COMPUTER SKILLS NEED ONLY APPLY. OFFICE TIMING MONDAY TO FRIDAY 10:00AM TO 6:30 PM.SATURDAY - 10 AM TO 3PM. SALARY...


  • Bidhannagar, Kolkata, West Bengal, India Elevate X Solutions Full time

    Job Title: Customer Support Executive **Job Type**: Full-Time, Onsite **Job Description**: Key Responsibilities: Provide accurate, valid, and complete information to customers Resolve customer issues efficiently and ensure high customer satisfaction Maintain detailed records of customer interactions Work collaboratively with internal teams to improve...


  • Kolkata, West Bengal, India Bharat Earn Technology Pvt. Ltd. Full time

    **Key Responsibilities**: **Technical Support & Troubleshooting**: Respond promptly to customer inquiries and resolve technical issues related to the company’s software or systems. Diagnose and troubleshoot API-related issues, including integration and performance concerns. Address database-related queries and resolve connectivity or performance...