Customer Support Executive
4 days ago
**About Sahaj Retail Limited**
Sahaj Retail Limited is a leading name in providing innovative and reliable retail and digital services to customers across India. We aim to empower people through technology-driven solutions, ensuring convenience, trust, and quality service.
**Job Summary**
**Key Responsibilities**
- Handle customer queries and objections professionally to ensure successful conversions.
- Maintain and update the customer database regularly.
- Maintain call quality standards and comply with the company’s CS process.
- Provide feedback to the management team on customer needs, problems, and market trends.
**Key Skills & Competencies**
- Basic verbal communication skills in Hindi and English (knowledge of regional languages will be an advantage).
- Goal-oriented and self-motivated.
- Ability to handle rejection and remain positive.
- Basic computer skills and typing.
**Qualifications & Experience**
- Minimum 12th pass; Graduation preferred.
- 0-2 years of experience and Freshers with good communication skills can also apply.
- Experience in insurance, telecom, banking, or retail sales will be an added advantage.
Pay: ₹10,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
Work Location: In person
**Speak with the employer**
+91 8700868844
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