Customer Support Associate
7 hours ago
Job Description: Customer Support Executive
Position: Customer Support Executive
Process: Voice Process
Location: Kolkata, West Bengal
Shift: Rotational Day Shift (6 days working + 1 day off)
Language Proficiency: Fluent in English and Odia, or Assamese
**Salary**: Competitive: 2.50 LPA to 3.00 LPA (based on experience and qualifications)
**Responsibilities**:
1. Provide exceptional customer support via phone and other communication channels.
2. Handle customer inquiries and complaints and provide appropriate solutions.
3. Assist customers in a courteous and professional manner, addressing their concerns effectively.
4. Maintain accurate and updated customer records in the database.
5. Collaborate with team members and other departments to ensure swift issue resolution.
6. Follow established processes and guidelines to meet performance targets and quality standards.
7. Communicate effectively with customers in the specified languages, ensuring clarity and understanding.
8. Handle both inbound and outbound calls as required by the process.
Qualifications and Experience:
1. Graduate in any discipline
2. Language proficiency in Odia or Assamese, and English
3. Minimum 1 year of experience in BPO customer support.
4. Strong communication skills with the ability to articulate clearly and professionally
5. Problem-solving skills and a customer-centric approach
6. Ability to adapt to a dynamic work environment and handle pressure
Shift and Transport:
Rotational Day Shift (6 days working + 1 day off)
Pay: ₹250,000.00 - ₹300,000.00 per year
Schedule:
- Day shift
- Monday to Friday
- Rotational shift
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- Customer support: 1 year (required)
**Language**:
- English (required)
Work Location: In person
-
Customer Support Associate
6 days ago
Kolkata, West Bengal, India Connect Galaxy Full time_**We are Hiring!!!**_ **Designation**: Customer Support Associate **Flipkart Chat Blended Process** **Salary**: 12,700 - 15,300 **Qualification**: Graduate **Experience**: 6moth's - 2 year **Ready to work in 24/7 Shifts** 9 hour's shift 7 1 Rotational week off **Excellent verbal & Written communication skill in English & Hindi** **Should have a...
-
Customer Support Associates
6 days ago
Kolkata, West Bengal, India 10xgrowthaccelerator Full timeWe are hiring **Customer Support Associates** one of India’s leading digital payment platforms. This is an excellent opportunity for fresh graduates to launch their career in customer support. The role involves handling customer queries via both voice and non-voice channels. **Eligibility Criteria** - **Education**: Graduation (must be the highest...
-
Customer Support Associate
1 week ago
Kolkata, West Bengal, India IMBROX INFOTECH PRIVATE LIMITED Full time_ **are seeking for Customer Support Associate at Kolkata.**_ **Min. Experience - **_6 Months in Customer Support_ **Location - **Sector 5, Salt Lake **Responsibilities -** - Engage in customer calls both inbound and outbound. - Resolve customer issues with the right solution. - Stay updated with the product knowledge that we provide. - Collect feedback...
-
Customer Support Associate
2 weeks ago
Kolkata, West Bengal, India Subhadrajobs consultancy Full timeWe are hiring for the Customer Support Associate for the BPO, We are giving a free jobs. Age : 30/35 Qualification: Graduate/Undergraduate Experience: Fresher / 1yr (on paper) with proper experience letter Skill: Good Communication Skill in English and Hindi Shift: 24*7 **Salary**: 15000 CTC (11568 in hand with 2958 quarterly bonus) 18600 CTC (14549...
-
Customer Support Associate
1 week ago
Kolkata, West Bengal, India AMF Synergy Vision Full timeWe are hiring for **Customer Support Associates**for our **Voice Process**. The role involves resolving customer queries via voice calls with a focus on excellent service delivery. **Key Responsibilities**: - Handle customer inquiries and provide resolutions via voice calls. - Maintain high customer satisfaction with clear and effective communication. -...
-
Customer Support Associate
2 weeks ago
Kolkata, West Bengal, India Adyan Consultants PVT LTD. Full timeA customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. **Job Types**: Full-time, Permanent **Salary**:...
-
Customer Support Associate
7 hours ago
Kolkata, West Bengal, India Adyan Consultants PVT LTD. Full timeA customer service associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. **Job Types**: Full-time, Permanent **Salary**:...
-
Customer Support Associate
2 weeks ago
Kolkata District, West Bengal, India Global roots Technology Pvt. Ltd Full timeRole: Customer Support Associate (CSA) Job Location: Kolkata. Tech Mahindra is Hiring for immediate joiners Mode of Work: WORK FROM OFFICE - Training and Job both. Process - FLIPKART CHAT / EMAIL BLENDED PROCESS **Job Description**: - Educational Qualification: HS/Graduate from any stream - Work Experience: Fresher/ Minimum 1 year of work experience...
-
Customer Support Associate
6 days ago
Salt Lake, Kolkata, West Bengal, India UnPay (Unnatim Payments Private Limited) Full time ₹ 72,000 - ₹ 1,80,000 per yearJob Title: Customer Support Associate (Only Female Candidates)Job Brief: Join our dynamic team as a Customer Support Associate and be the first point of contact for new customers You'll guide them through our product setup, provide exceptional support, and ensure they get the most value from our solutions. If you're tech savvy, customer-focused, and thrive...
-
Customer Support Associate
2 days ago
Salt Lake, Kolkata, West Bengal, India 7eventzz.com Full timeWe are looking for a dedicated and empathetic **Customer Support Associate** to join our team. The role involves handling customer queries, resolving issues efficiently, and ensuring every customer has a smooth and satisfying experience with our products and services. **Key Responsibilities** - Provide accurate information about products, services, and...